Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elecia Clay

Albuquerque,NM

Summary

Highly motivated and results-oriented community peer educator with experience in customer service, sales, and data entry. Skilled in building rapport, providing exceptional service, and collaborating effectively to achieve goals. Passionate about empowering returning citizens to thrive in the community.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CPE/CCSS

Unm Health Science PROJECT ECHO
04.2024 - Current

* Facilitate workshops and provide resources to returning citizens to support successful reintegration into the community.

* Assist with probation and parole resources, employment opportunities, housing assistance, and life skills training.

* Collaborate with program staff to ensure participants receive comprehensive support.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Server/host

Cracken’ Crab Seafood Boil
11.2021 - 08.2024
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to the assigned dining area; present menus
  • Answer incoming calls to the restaurant and provide appropriate service
  • Tend to special Guest needs and requests
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

Server

Bento Sushi
03.2024 - 06.2024
  • Cleaning and setting up tables
  • Communicate with patrons and co-workers
  • Take orders accurately
  • Serve food and beverage in a timely manner
  • Collect payments from tables
  • Prepare checks that itemize and total meal costs and sales taxes
  • Help food preparation staff when necessary

Food/Beverage Server

Takumi Restaurant
08.2019 - 07.2022
  • Cleaning and setting up tables
  • Communicate with patrons and co-workers
  • Take orders accurately
  • Serve food and beverage in a timely manner
  • Collect payments from tables
  • Prepare checks that itemize and total meal costs and sales taxes
  • Help food preparation staff when necessary

Assistant General Manager

Hacienda del Rio Restaurant & Cantina
06.2018 - 08.2019
  • Monitor supplies and inventory to ensure proper use and efficiency
  • Assign duties to crew members and create work schedules
  • Interview and hire new employees
  • Direct administrative activities
  • Engage in opportunities that could add to overall workplace accomplishments
  • Act as liaison between front-line employees and the general manager
  • Work in tandem with team members and provide training and correction as necessary
  • Monitor inventory and report any needs to the general manager
  • Respond to and resolve customer complaints and comments as needed

CPE

Project Echo
08.2016 - 04.2018
  • Delivered engaging lessons that stimulated thought-provoking discussions, contributing to increased academic performance among students.
  • Implemented personalized learning strategies tailored to individual student needs, fostering an inclusive classroom environment and supporting diverse learners.
  • Led in-depth classroom discussions that challenged students to critically analyze course material, promoting deeper understanding of key concepts.
  • Adapted teaching techniques based on ongoing evaluation of student progress, ensuring maximum effectiveness in facilitating learning objectives.

Food Server

Johnny Carinos
03.2014 - 04.2015
  • Take food and drink orders from customers accurately and with a positive attitude
  • Other duties included: Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff
  • Engage with customers in a friendly manner
  • Knowledge of the menu, with the ability to make suggestions
  • Ensure tables are enjoying their meals and take action to correct any problems
  • Collect payments from tables
  • Prepare checks that itemize and total meal costs and sales taxes
  • Help food preparation staff when necessary

Education

GED -

Rockwood University
01.2001

Skills

  • Problem-Solving
  • Friendly, Positive Attitude
  • Multitasking
  • Time Management
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Problem resolution
  • Excellent Communication
  • Flexible and Adaptable
  • Attention to Detail
  • Customer service
  • Dependable and responsible

Certification

  • RDAP
  • Gender-Specific Reentry Training
  • Peer Educator for Project ECHO
  • IOP Parenting
  • Anger Management
  • NM Food & Beverage Servers License

Languages

German
Professional Working

Timeline

CPE/CCSS

Unm Health Science PROJECT ECHO
04.2024 - Current

Server

Bento Sushi
03.2024 - 06.2024

Server/host

Cracken’ Crab Seafood Boil
11.2021 - 08.2024

Food/Beverage Server

Takumi Restaurant
08.2019 - 07.2022

Assistant General Manager

Hacienda del Rio Restaurant & Cantina
06.2018 - 08.2019

CPE

Project Echo
08.2016 - 04.2018

Food Server

Johnny Carinos
03.2014 - 04.2015
  • RDAP
  • Gender-Specific Reentry Training
  • Peer Educator for Project ECHO
  • IOP Parenting
  • Anger Management
  • NM Food & Beverage Servers License

GED -

Rockwood University
Elecia Clay