Electa Moorer Chirwa

Cook

Adam Store

Experience in Cajun style sauces and dishes
Well versed in Northern Italian specialties
Cleaned utensils, pots and pans, and related food preparations/ serving items and equipment, per approved sanitation and safety guidelines.

Cook

Burger King

Ability to maintain a clean and organized kitchen
Experienced with the opening and closing procedures of a kitchen
Experience in operating kitchen equipment such as flat tops, ovens, grills, and deep fryers.

Cook

Denny's Restaurant

Developed strong rapport with customers and assisted in cooking when needed
Responsible for waiting on tables, and receiving orders
Advised customers on food selections.

Manager

Boston Market

01.2020 - 06.2023

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Developed and implemented business strategies to achieve business goals and stay competitive.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Improved safety procedures to create safe working conditions for workers.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Launched new products and services with thorough market research, leading to increased revenue growth.
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assisted in organizing and overseeing assignments to drive operational excellence.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Set aggressive targets for employees to drive company success and strengthen motivation.
Identified and communicated customer needs to supply chain capacity and quality teams.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Leveraged data and analytics to make informed decisions and drive business improvements.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.

Summary

Overview

Work History

Cook

Cook

Cook

Manager

Education

GED -

Skills

References

Timeline

Manager

Cook

Cook

Cook

GED -

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