Electra Antony
Trenton
Summary
Results-oriented and quality-driven professional with a proven ability to conduct thorough research, develop strategic plans, and solve complex problems efficiently. Adept at managing multiple priorities in high-pressure environments while maintaining a strong attention to detail and accuracy. Recognized for being dependable, well-organized, and an analytical thinker who consistently meets deadlines and exceeds expectations. Possesses excellent communication and interpersonal skills, with a collaborative approach to working with teams and stakeholders. Demonstrates a strong commitment to continuous improvement, professional development, and contributing to the success of any organization.
Overview
6
6
years of professional experience
Work History
Technical Assistant
Dores- Revenue Accounting
01.2025 - Current
- Utilized various mainframe systems to complete financial and administrative tasks efficiently.
- Process checks received from programs (such as DYFS and Land Use Regulations) including scanning and depositing funds into designated trust accounts at financial institutions.
- Entering and allocating funds received from the Department of Environmental Protection (DEP) related to parks and recreational areas using mainframe systems.
- Handled tax payment processing from individuals and businesses, including scanning and depositing funds into the appropriate financial accounts.
- Appling payments received from the DEP to individual invoices with accuracy and attention to detail.
- Communicated effectively with customers and State departments to resolve discrepancies and ensure proper allocation of funds.
- Prepared and mail invoices promptly to ensure timely receipt of payments.
- Using mainframe to enter levies and large moneys, before depositing them into the banks.
- Process purchasing orders.
Customer Service Representative
Department of Civil Service
08.2023 - 01.2025
- Worked with mainframe to help with certtifications and acesses personels information
- Responded to past and present employees requests for information on their time of service with the State
- Scannned and process certifications and employee records.
- Use the Solimar program to process exam results for employess who resently took an exam
- Prepared reports to be sent to other departments.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Despacher
Capical Health Pace Program
01.2023 - 07.2023
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
Process Assistant
Amazon Fulfilment Center
12.2020 - 01.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
- Prioritized initiatives to increase success rates of strategic projects.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for upper level management
Warehouse Associate
Amazon Fulfilment Center
11.2019 - 11.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Bachelor of Science - Finance
Western Governors University
Salt Lake City, UT11-2025
Health Studies
Thomas Edison State University
Trenton, NJ01-2023
Skills
- Administrative skills
- Document processing
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Verbal communication
Timeline
Technical Assistant
Dores- Revenue Accounting
01.2025 - Current
Customer Service Representative
Department of Civil Service
08.2023 - 01.2025
Despacher
Capical Health Pace Program
01.2023 - 07.2023
Process Assistant
Amazon Fulfilment Center
12.2020 - 01.2022
Warehouse Associate
Amazon Fulfilment Center
11.2019 - 11.2020
Bachelor of Science - Finance
Western Governors University
Health Studies
Thomas Edison State University
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