Summary
Overview
Work History
Education
Skills
Ordained Minister
Timeline
AdministrativeAssistant

Eleeya Palmer

Zimmerman,MN

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Excels through mentoring, training and empowering team to excel in performance.

Overview

11
11
years of professional experience

Work History

Project Manager

Craftsmen Home Improvements, Inc.
08.2019 - Current
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Managed projects from procurement to commission.
  • Strategized during the off-season to manage marketing efforts, as well as implementing new programs and processes.

Care Pastor

Eternity Church
09.2014 - Current
  • Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
  • Supported community development through organizing and leading outreach programs.
  • Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
  • Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
  • Implemented new initiatives for providing care and communication to new and existing congregation members
  • Mentored youth group members, offering guidance and support in their personal and spiritual lives.
  • Strengthened relationships between families by initiating regular events and workshops catered to their needs.
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Organized successful fundraising events designed to support church missions locally as well as internationally.
  • Coordinated mission trips for members interested in participating in global outreach efforts.
  • Designed innovative worship experiences that integrated contemporary elements alongside traditional practices.
  • Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.
  • Provided spiritual care through visitation, counseling, and prayer.

Retail Sales Manager

Savers
09.2015 - 11.2016
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
  • Ensured compliance with all state employment laws by staying up-to-date on regulations affecting hiring practices, payroll standards, benefits administration, and more.
  • Implemented loss prevention strategies which reduced shrinkage rates significantly over time.
  • Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
  • Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Store Manager

Caribou Coffee
08.2012 - 05.2015
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Enhanced customer experience by delivering exceptional service levels, addressing concerns promptly, and resolving issues effectively.
  • Mentored junior staff members by providing valuable guidance on career growth opportunities within the organization.
  • Oversaw daily cash handling procedures accurately while maintaining security measures against theft or fraud.
  • Conducted regular store audits to ensure compliance with company standards, identifying areas requiring corrective action and implementing necessary changes effectively.
  • Addressed employee performance issues promptly by providing constructive feedback, coaching, and support to help team members reach their full potential.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Improved employee retention by implementing comprehensive training programs and robust performance management systems.
  • Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
  • Built a high-performing team through targeted recruitment efforts and ongoing professional development opportunities for staff members.
  • Analyzed financial data to identify trends and adjust store strategies accordingly, optimizing profitability on a consistent basis.
  • Maintained strict adherence to company policies and procedures, ensuring compliance with all relevant regulations while upholding brand standards at all times.

Education

Completed 1 Year of Studies For Admin Assistant

Northwest Technical College
Bemidji, MN

High School Diploma -

Milaca High School
Milaca, MN
06.2004

Skills

  • Inventory Control
  • Document Management
  • Productivity Improvement
  • Procedure Development
  • Schedule Management
  • Project Planning and Development
  • Client Rapport
  • Project Management
  • Cost Control

Ordained Minister

Ordained Minister as of 2014

Timeline

Project Manager

Craftsmen Home Improvements, Inc.
08.2019 - Current

Retail Sales Manager

Savers
09.2015 - 11.2016

Care Pastor

Eternity Church
09.2014 - Current

Store Manager

Caribou Coffee
08.2012 - 05.2015

Completed 1 Year of Studies For Admin Assistant

Northwest Technical College

High School Diploma -

Milaca High School

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Eleeya Palmer