Eleizihon Bibbs
SPRINGFIELD,OH
Summary
Dynamic Head Cashier with extensive experience in team leadership and problem-solving. Known for fostering a positive environment and efficiently managing store operations, ensuring customer satisfaction and smooth checkout experiences.
Overview
7
7
years of professional experience
Work History
Head Cashier/Order Fulfillment Associate
Lowes Home Improvment
1601 N Bechtle, Springfield, Ohio
09.2023 - Current
- Oversee cashiers, make the break schedule, and keep checkout lines moving smoothly.
- Provide cashiers with money and change. Help with register errors, prices, and customer complaints. Coach and train cashiers on how to use Smart customer service skills.
- Store Operation: Help open and close the front end of the store by handling tills, logs of reports, and daily business. Making sure the front end is a clean and safe shopping environment.
- Fulfillment: Help the fulfillment team pick orders for customers online and in-store. Help load in-store orders into the customer's vehicle upon arrival. Cancel and reorder items when there is a problem with delivery or shipment to the store.
CASHIER/CUSTOMER SERVICE
Big Lots Llc
205 E Leffels Ln Springfield Oh
05.2021 - 09.2023
- Greet shoppers as they entered and exited the building. Ring up customers as they came up for checkout.
- Inform shoppers of the return policy. Stay calm when dealing with long lines and angry buyers. Know when to call a manager for assistance.
- Collaborated with team members to enhance store operations and improve customer experience.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier Team Lead
Long John Silvers A&W
717 N Bechtal Ave
06.2019 - 05.2021
- Warmly greeting hungry customers. Answer questions about the menu. Enter their orders into the kiosk using a tender like cash or a card. Making sure to give them back the correct change if needed.
- Making sure the restaurant is clean by wiping down tables. Sweeping floors, taking out trash, and disinfecting and wiping down trays.
- Restocking items, helping prep drive-thru orders, or helping assist the cooks if needed during a big rush.
Education
Bachelor of Science - Dental Hygiene
Clark State Community College
Springfield, OH05.2024
High School Diploma -
Springfield High School
Springfield, OH05.2020
Skills
- Customer service
- Reliability
- Team leadership
- Cash handling
- Positive attitude
- Drawer balancing
- Store opening/closing procedures
- Employee training
- communication
- problem solving
- store operations
- Adaptability and dependability
- Customer service management
- stress motivation
- Stock replenishment
- self management
- Advance Math
Timeline
Head Cashier/Order Fulfillment Associate
Lowes Home Improvment
09.2023 - Current
CASHIER/CUSTOMER SERVICE
Big Lots Llc
05.2021 - 09.2023
Cashier Team Lead
Long John Silvers A&W
06.2019 - 05.2021
Bachelor of Science - Dental Hygiene
Clark State Community College
High School Diploma -
Springfield High School