
I am an Information Technology Technician with over seven years of experience supporting the Hidalgo County District Attorney’s Office, where I manage digital evidence, provide technical support for prosecutors and investigators, and maintain mission-critical IT systems. My work includes recovering data from a wide range of digital media, preparing and organizing digital discovery for court, re-encoding and redacting video evidence, and ensuring all materials are handled in full accordance with chain-of-custody standards.
In addition to my forensic-adjacent responsibilities, I deploy and image workstations, troubleshoot hardware and software issues, and support the office’s network infrastructure through basic LAN diagnostics, cabling, and field troubleshooting. I frequently assist with surveillance media extraction, formatting, and preparation for trial use, ensuring all digital evidence is accessible, organized, and secure.
My background combines technical troubleshooting, digital forensics fundamentals, and hands-on support in a law-enforcement environment. I am bilingual, detail-oriented, and trusted with highly sensitive materials, and I am now seeking to transition into a dedicated Digital Forensic Analyst role where I can expand my expertise in mobile device analysis, evidence processing, and investigation support.
Performs technical, digital-forensic, and evidentiary support functions for prosecutors, investigators, and administrative staff within the District Attorney’s Office. Responsible for processing, organizing, and preparing digital evidence for criminal cases while providing comprehensive IT support across multiple divisions. Handles sensitive data in compliance with legal and chain-of-custody standards.
Provided customer-focused sales and technical support in a fast-paced office technology retail environment. Assisted customers with product selection, equipment demonstrations, and troubleshooting, while maintaining store presentation and meeting sales goals. Supported day-to-day operations including merchandising, inventory management, and customer education.
Delivered customer service and front-end support in a high-traffic retail environment. Ensured accurate transaction processing, maintained organized checkout stations, and assisted customers with purchases, returns, and product inquiries. Supported store operations by promoting a positive customer experience and maintaining compliance with company procedures.