Elen Martirosyan
Glendale,USA
Overview
2026
2026
years of professional experience
Work History
Server
Adana Restaurant
Glendale, CA
Server
Blackberry bills
Glendale, California
05.2025 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Server
Fleur De Lis Banquet Hall
Pasadena, CA
09.2024 - Current
- Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, Proven ability to engage guests and handle cash efficiently, ensuring a memorable dining experience.
- Committed to excellence in food running and creating a welcoming atmosphere for all patrons.
- Strong work ethic
- Exceptional customer service
- Cash handling
Server
The Little Corner
Glendale, CA
04.2024 - 11.2025
Server
Cafe Rich
07.2024 - 05.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Server
LAvenue
Glendale, CA
06.2023 - 01.2025
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Retail Sales Associate
Gava Los Angeles
Glendale, California
07.2021 - 12.2024
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays and inventory levels.
- Processed customer transactions accurately at the point of sale.
- Collaborated with team members to achieve daily sales goals.
- Handled customer complaints and resolved issues promptly.
- Ensured store cleanliness and safety standards were upheld consistently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Helped customers by answering questions and locating merchandise.
Server
Gitana Restaurant
Burbank, CA
04.2022 - 12.2024
Server
Kings Kitchen Lounge
Glendale, CA
02.2023 - 07.2024
Retail Sales Associate
Mydressline
Glendale, CA
02.2024 - 05.2024
- Maintained organized merchandise displays and inventory levels.
- Maintained organized merchandise displays and inventory levels.
- Processed customer transactions accurately at the point of sale.
- Handled customer complaints and resolved issues promptly.
- Educated customers about product features and benefits clearly.
- Participated in store promotions and product launches effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Server
Glenmark Hotel
Glendale, CA
02.2022 - 05.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Retail Sales Associate
Lina Boutique
Los Angeles, CA
07.2021 - 2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Implemented feedback from customer surveys to enhance shopping experience.
- Coordinated with stock team to expedite restocking of high-demand items.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
Host , Server
LaAvenue
Glendale, California
04.2022 - 10.2023
- Welcomed guests and managed seating arrangements efficiently.
- Coordinated with servers to ensure timely service flow.
- Assisted in training new hosts on operational procedures.
- Handled guest inquiries and resolved issues promptly.
- Monitored waitlists and communicated estimated wait times clearly.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Busser
Maya rooftop
Glendale, California
04.2021 - 04.2023
- Cleaned and set tables to prepare for dining service.
- Assisted servers by delivering food and drinks promptly.
- Maintained cleanliness of dining area throughout service shifts.
- Removed used dishes and utensils from tables efficiently.
- Stocked supplies such as napkins, silverware, and glassware as needed.
- Supported team members during busy shifts to ensure smooth operations.
- Wiped down and cleaned chairs, booths, and highchairs.
- Provided assistance to other bussers or waitstaff when needed.
Retail Sales Associate
Zara
Armenia
2019 - 2021
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store management in planning and executing seasonal promotions and sales events.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Stock Room Associate
H&M
Armenia
05.2019 - 04.2020
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Shelved new and returned inventory according to proper storage procedures.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
- Managed timely and effective replacement of damaged or missing products.
- Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
- Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
Education
High School Diploma -
Alexander Block 122
Armenia YerevanHigh School Diploma -
Aramayis Yerznkyan
ArmeniaAcademy of Fine Arts - Arts
Academy of Fine Arts
Yerevan10.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Problem resolution
- Sales support
- Attention to detail
- Communication skills
- Problem solving
- Organization skills
- Stocking and receiving
- Shelf stocking
- Cash register operation
- Relationship building
- Phone etiquette
- POS system operations
- Customer needs assessment
- Product merchandising
- Friendly and outgoing
- Customer follow-up
- Sales goal achievement
Personal Information
Languages
Armenian
Native or Bilingual
Russian
Native or Bilingual
english
Native or Bilingual
Timeline
Server
Blackberry bills
05.2025 - Current
Server
Fleur De Lis Banquet Hall
09.2024 - Current
Server
Cafe Rich
07.2024 - 05.2025
Server
The Little Corner
04.2024 - 11.2025
Retail Sales Associate
Mydressline
02.2024 - 05.2024
Server
LAvenue
06.2023 - 01.2025
Server
Kings Kitchen Lounge
02.2023 - 07.2024
Host , Server
LaAvenue
04.2022 - 10.2023
Server
Gitana Restaurant
04.2022 - 12.2024
Server
Glenmark Hotel
02.2022 - 05.2024
Retail Sales Associate
Gava Los Angeles
07.2021 - 12.2024
Retail Sales Associate
Lina Boutique
07.2021 - 2024
Busser
Maya rooftop
04.2021 - 04.2023
Stock Room Associate
H&M
05.2019 - 04.2020
Server
Adana Restaurant
Retail Sales Associate
Zara
2019 - 2021
High School Diploma -
Alexander Block 122
High School Diploma -
Aramayis Yerznkyan
Academy of Fine Arts - Arts
Academy of Fine Arts