Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Elen Martirosyan

Glendale,USA

Overview

2026
2026
years of professional experience

Work History

Server

Adana Restaurant

Server

Blackberry bills
05.2025 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Server

Fleur De Lis Banquet Hall
09.2024 - Current
  • Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, Proven ability to engage guests and handle cash efficiently, ensuring a memorable dining experience.
  • Committed to excellence in food running and creating a welcoming atmosphere for all patrons.
  • Strong work ethic
  • Exceptional customer service
  • Cash handling

Server

The Little Corner
04.2024 - 11.2025

Server

Cafe Rich
07.2024 - 05.2025
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Server

LAvenue
06.2023 - 01.2025
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Retail Sales Associate

Gava Los Angeles
07.2021 - 12.2024
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays and inventory levels.
  • Processed customer transactions accurately at the point of sale.
  • Collaborated with team members to achieve daily sales goals.
  • Handled customer complaints and resolved issues promptly.
  • Ensured store cleanliness and safety standards were upheld consistently.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Greeted customers upon entering the store and provided assistance.
  • Helped customers by answering questions and locating merchandise.

Server

Gitana Restaurant
04.2022 - 12.2024

Server

Kings Kitchen Lounge
02.2023 - 07.2024

Retail Sales Associate

Mydressline
02.2024 - 05.2024
  • Maintained organized merchandise displays and inventory levels.
  • Maintained organized merchandise displays and inventory levels.
  • Processed customer transactions accurately at the point of sale.
  • Handled customer complaints and resolved issues promptly.
  • Educated customers about product features and benefits clearly.
  • Participated in store promotions and product launches effectively.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.

Server

Glenmark Hotel
02.2022 - 05.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Retail Sales Associate

Lina Boutique
07.2021 - 2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.

Host , Server

LaAvenue
04.2022 - 10.2023
  • Welcomed guests and managed seating arrangements efficiently.
  • Coordinated with servers to ensure timely service flow.
  • Assisted in training new hosts on operational procedures.
  • Handled guest inquiries and resolved issues promptly.
  • Monitored waitlists and communicated estimated wait times clearly.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Provided excellent customer service by anticipating customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Busser

Maya rooftop
04.2021 - 04.2023
  • Cleaned and set tables to prepare for dining service.
  • Assisted servers by delivering food and drinks promptly.
  • Maintained cleanliness of dining area throughout service shifts.
  • Removed used dishes and utensils from tables efficiently.
  • Stocked supplies such as napkins, silverware, and glassware as needed.
  • Supported team members during busy shifts to ensure smooth operations.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Provided assistance to other bussers or waitstaff when needed.

Retail Sales Associate

Zara
2019 - 2021
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Stock Room Associate

H&M
05.2019 - 04.2020
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Shelved new and returned inventory according to proper storage procedures.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Managed timely and effective replacement of damaged or missing products.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.

Education

High School Diploma -

Alexander Block 122
Armenia Yerevan

High School Diploma -

Aramayis Yerznkyan
Armenia

Academy of Fine Arts - Arts

Academy of Fine Arts
Yerevan
10.2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Problem resolution
  • Sales support
  • Attention to detail
  • Communication skills
  • Problem solving
  • Organization skills
  • Stocking and receiving
  • Shelf stocking
  • Cash register operation
  • Relationship building
  • Phone etiquette
  • POS system operations
  • Customer needs assessment
  • Product merchandising
  • Friendly and outgoing
  • Customer follow-up
  • Sales goal achievement

Personal Information

Languages

Armenian
Native or Bilingual
Russian
Native or Bilingual
english
Native or Bilingual

Timeline

Server

Blackberry bills
05.2025 - Current

Server

Fleur De Lis Banquet Hall
09.2024 - Current

Server

Cafe Rich
07.2024 - 05.2025

Server

The Little Corner
04.2024 - 11.2025

Retail Sales Associate

Mydressline
02.2024 - 05.2024

Server

LAvenue
06.2023 - 01.2025

Server

Kings Kitchen Lounge
02.2023 - 07.2024

Host , Server

LaAvenue
04.2022 - 10.2023

Server

Gitana Restaurant
04.2022 - 12.2024

Server

Glenmark Hotel
02.2022 - 05.2024

Retail Sales Associate

Gava Los Angeles
07.2021 - 12.2024

Retail Sales Associate

Lina Boutique
07.2021 - 2024

Busser

Maya rooftop
04.2021 - 04.2023

Stock Room Associate

H&M
05.2019 - 04.2020

Server

Adana Restaurant

Retail Sales Associate

Zara
2019 - 2021

High School Diploma -

Alexander Block 122

High School Diploma -

Aramayis Yerznkyan

Academy of Fine Arts - Arts

Academy of Fine Arts

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Elen Martirosyan