ELENA ACOSTA
West Palm Beach,FL
Summary
Driven and personable professional with a history of enhancing team efficiency and customer satisfaction at Chevron. Excelled in stock rotation and pricing, demonstrating reliability and a friendly demeanor. Proud of the growth and learning opportunities gained, ready to bring these skills and experiences to a new challenge.
Overview
5
5
years of professional experience
Work History
Merchandiser
Publix
03.2019 - 05.2022
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Organized store merchandise racks by size, style, and color.
- Developed merchandising strategy to efficiently move overstock.
- Developed themes, props and lighting for merchandise displays.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Analyzed customer feedback and shopper trends to inform display designs.
- Developed visual merchandising plans and strategies to promote store offerings.
- Investigated current trends and innovative techniques to create unique displays.
- Created visual displays to highlight new and featured products.
- Increased customer engagement by providing knowledgeable product recommendations.
- Achieved significant reduction in overstock through precise demand forecasting.
- Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
- Arranged consistent shelves, bins, and racks at 6 locations by following established planograms.
Gas Station Cashier
Chevron
10.2017 - 01.2019
- Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Performed cash, card, and check transactions to complete customer purchases.
- Completed daily paperwork meticulously, submitting reports to management in a timely manner.
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Performed routine maintenance tasks on fuel pumps, ensuring functionality for consistent service availability.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Arrived on time and dressed professionally in clean company uniform.
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Streamlined checkout process by efficiently scanning items and bagging groceries according to customers'' requests.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
Education
High School Diploma -
MAXIMO GOMEZ BAEZ
CUBA07-2012
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Merchandiser
Publix
03.2019 - 05.2022
Gas Station Cashier
Chevron
10.2017 - 01.2019
High School Diploma -
MAXIMO GOMEZ BAEZ
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