ELENA ACUNA
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Burger King
06.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Customer Service Assistant
Smart International Title, LLC
01.2023 - Current
- Managed and transferred incoming calls for 2 offices with utmost professionalism and knowledgeable service.
- Greeted incoming clients with friendly smile and attitude
- Provide accurate, valid and complete information by using the right methods/tools
- Submitted scanned closing documents quickly to maximize delivery efficiency.
- Email daily updates and status on clients files.
- Uploaded and Scan files into our clients portal
- Provided copies of Closing documents to clients.
- Assisted Manager with Accounting Inputs and Monthly Data.
- Assisted Manager with Ordering Supplies
- Assisted Manager with Daily To Do Task on clients files
Customer Service Cashier
Chicken Salad Chick
03.2023 - 06.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Cashier Lead
Auto Collection Of South Miami
04.2019 - 10.2021
- Helped customers complete purchases, locate items, helped look up auto parts.
- Performed store opening, closing and shift-change
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Restocked and organized merchandise in front and back stock room.
- Processed checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped restock items.
Education
No Degree - Business Administration
Miami Dade College
Miami, FL08.2021
High School Diploma -
HIGH-SCHOOL, HIALEAH SENIOR
Hialeah, FL05.2021
Skills
- Provide Excellent Customer Service
- Great Communicator
- Responsible and Reliable
- Patient with Self Control
- Quick Learner and Detail Oriented
- Adaptable and Team Player
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Burger King
06.2023 - Current
Customer Service Cashier
Chicken Salad Chick
03.2023 - 06.2023
Customer Service Assistant
Smart International Title, LLC
01.2023 - Current
Cashier Lead
Auto Collection Of South Miami
04.2019 - 10.2021
No Degree - Business Administration
Miami Dade College
High School Diploma -
HIGH-SCHOOL, HIALEAH SENIOR
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