Elena Aguirre
Kenai,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Accents Inc.
Kenai, AK
10.2023 - 04.2024
- Experience with Square
- Attended Buyers Market in Dallas, TX.
- Managed daily operations of the store, including opening and closing procedures.
- Developed strategies for increasing sales and improving customer service.
- Assisted with hiring and training processes.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees.
- Organized and maintained back stockroom space in a neat and orderly fashion.
- Maintained accurate records of shipments, receiving documents, and invoices.
- Provided support to other team members when needed throughout shift.
- Resolved discrepancies between physical count and computer count inventories quickly and accurately.
- Updated inventory database regularly for accurate record-keeping purposes.
- Contributed ideas for improving operational efficiency based on personal experience.
- Unloaded incoming deliveries and unboxed new product.
- Entered invoice products into companies Square and processed freight for sales floor distribution.
- Assigned appropriate marking labels with identifying information.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Managed organization and product flow through stockroom areas, designating areas for various inventory types to optimize ease and economy of transportation.
Sales Associate
TJ Maxx, TJX Companies
Rio Rancho, NM
11.2022 - 04.2023
- Developed and implemented marketing plans for new products.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Helped customers by answering questions and locating merchandise.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
Sales Teammate
Buckle
Rio Rancho, NM
05.2022 - 10.2022
- Greeted customers upon entering the store and provided assistance.
- Conducted product demonstrations to potential customers, highlighting the features and benefits of products.
- Developed relationships with new and existing clients to increase sales opportunities.
- Maintained a thorough understanding of company products and services to effectively answer customer inquiries.
- Generated weekly reports of sales performance metrics for management review.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed returned merchandise according to company policies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Stocked shelves with merchandise according to company standards.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Demonstrated knowledge of store products and services.
- Kept informed about new products arriving at the store on a regular basis.
- Offered suggestions for additional items that may be of interest to customers.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Sales Associate
Bath & Body Works
Farmington, NM
06.2020 - 08.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Arts - Psychology
The University of New Mexico
Albuquerque, NM05-2025
Bachelor of Arts - Criminology
The University of New Mexico
Albuquerque, NM05-2025
Bachelor of Arts Minor - Human Services
The University of New Mexico
Albuquerque, NM05-2025
High School Diploma -
Bloomfield High School
Bloomfield, NM05-2020
Skills
- Order Processing
- Goal-Oriented
- Reliable and punctual
- Customer Service
- Excellent communication skills
- Display Setup
- Problem-Solving
- Outgoing Personality
- Time Management
- Resiliant
References
References available upon request.
Timeline
Sales Associate
Accents Inc.
10.2023 - 04.2024
Sales Associate
TJ Maxx, TJX Companies
11.2022 - 04.2023
Sales Teammate
Buckle
05.2022 - 10.2022
Sales Associate
Bath & Body Works
06.2020 - 08.2020
Bachelor of Arts - Psychology
The University of New Mexico
Bachelor of Arts - Criminology
The University of New Mexico
Bachelor of Arts Minor - Human Services
The University of New Mexico
High School Diploma -
Bloomfield High School
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