Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elena Andrade

Elena Andrade

Perris,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Instacart Shopper

Instacart
Moreno Valley, CA
05.2020 - Current
  • Prepared orders for delivery, including selecting items from shelves, bags and boxes.
  • Scanned products using hand-held scanners.
  • Delivered groceries on time according to company standards for customer satisfaction.

Caregiver /Private Personal Assistant

Victor Estrada
Moreno Valley, CA
01.2008 - 11.2022
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Drove clients to doctors' appointments and social outings.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Organized personal documents including bills, receipts, bank statements, and tax returns.
  • Managed household inventory and maintenance schedules.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Kept patient health and personal information private and confidential.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Responded quickly to any emergency situations that arose during caregiving sessions.
  • Improved patient outlook and daily living through compassionate care.

Medical Assistant

Temecula 24 Hour Urgent Care
Temecula , CA
01.2021 - 07.2021
  • Assisted physicians with patient care by taking vital signs, chief complaints and patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Medical Assistant Front & Back Office

Heacock urgent care
Moreno Valley, CA
05.2020 - 12.2020
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Ensured accuracy in medical records through effective filing and charting.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Processed insurance claims documentation adhering to established guidelines.

Education

High School Diploma -

Banning Adult Education
Banning, CA
03-2020

Some College (No Degree) - Medical Assistant

UEI College
Riverside
03-2020

Skills

  • Communication
  • Problem-Solving
  • Teamwork and Collaboration
  • Outstanding customer service
  • Multitasking
  • Problem-solving abilities
  • Positive and engaging demeanor
  • Verbal Communication
  • Organizational Skills
  • Friendly, Positive Attitude
  • Strong work ethic and integrity
  • Flexibility
  • Medical office administration
  • Clinical operations
  • EMR / EHR
  • Vital sign monitors
  • Needs assessments
  • Specimens collection and processing
  • Wound care management
  • Reliable team player
  • CPR
  • Analytical decision-making skills
  • Inventory and supply management
  • Preparing specimens and samples
  • Clinical applications
  • Wound care and irrigation
  • Medical records confidentiality
  • Companionship and emotional support
  • Patient assessments and care
  • Hospitality and accommodation
  • Sales proficiency
  • Accurate money handling
  • Shopping management
  • Product restocking
  • Cash handling expertise
  • Currency counting
  • Guest inquiries
  • Ordering and stocking
  • Checkout monitoring
  • Cash handling and management
  • Written and verbal communication
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Credit and cash transactions
  • Analytical and Critical Thinking
  • Microsoft Word

Timeline

Medical Assistant

Temecula 24 Hour Urgent Care
01.2021 - 07.2021

Instacart Shopper

Instacart
05.2020 - Current

Medical Assistant Front & Back Office

Heacock urgent care
05.2020 - 12.2020

Caregiver /Private Personal Assistant

Victor Estrada
01.2008 - 11.2022

High School Diploma -

Banning Adult Education

Some College (No Degree) - Medical Assistant

UEI College
Elena Andrade