Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Elena Bakos

Cleveland,Ohio

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Accomplished Administrative Assistant handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Reliable Receptionist with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Work History

Administrative Assistant

Lakewood Pain Management And Chiropractic
Lakewood, OH
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed electric muscle stimulation, massage and mechanical traction.
  • Scheduled patient appointments for busy chiropractic practice.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Organized and prioritized daily work to meet patients' needs and run smooth provider schedules.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Bounty Hunter

R.T.S.S.
Cleveland, OH
  • Processed payments from defendants to secure bonds.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Attended court to confirm attendance of each defendant at scheduled times.
  • Assessed defendants' background and to repay bail bonds.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.
  • Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.
  • Conducted mobile and stationary surveillance on subjects.
  • Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.

Receptionist

Lifeskills Center
Elyria, OH
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

No Degree - Computer Forensics

Lorian County Community College
Elyria, OH

High School Diploma -

Lorain CountyJVS/Adult Career Center
Oberlin, OH

Skills

  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Appointment Coordination
  • Research and Analytical Skills
  • Strong Organizational Skills
  • Office Equipment Operation
  • Confidentiality and Data Protection
  • Computers and Technology
  • Multitasking and Time Management
  • Document and File Management
  • Workers' Compensation Knowledge
  • Transporting Files
  • Managing Medical Practices
  • Clerical Support
  • Problem-Solving

Timeline

Administrative Assistant

Lakewood Pain Management And Chiropractic

Bounty Hunter

R.T.S.S.

Receptionist

Lifeskills Center

No Degree - Computer Forensics

Lorian County Community College

High School Diploma -

Lorain CountyJVS/Adult Career Center

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Elena Bakos