Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elena Benjamin

Endicott,NY

Summary

Dedicated Phlebotomist II with expertise in venipuncture and specimen collection, honed at Guthrie. Recognized for enhancing patient satisfaction through compassionate care and efficient blood draws. Skilled in infection control and HIPAA compliance, contributing to a safe and supportive environment while training new staff and improving team performance.

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.

Overview

5
5
years of professional experience

Work History

Phlebotomist II

Guthrie
04.2023 - Current
  • Performed venipunctures and capillary draws with precision to ensure patient comfort and safety.
  • Maintained accurate records of blood samples and patient information in electronic health systems.
  • Collaborated with healthcare teams to streamline specimen collection processes, enhancing overall efficiency.
  • Trained new staff on phlebotomy techniques and best practices to uphold quality standards.
  • Implemented infection control protocols, reducing risk of contamination during blood collection procedures.
  • Assisted in managing inventory of supplies, ensuring availability for daily operations without interruption.
  • Provided exceptional patient care by addressing concerns and educating patients on the blood draw process.
  • Conducted regular equipment checks to maintain functionality and compliance with safety regulations.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Provided guidance and support to laboratory personnel.
  • Participated in quality assurance and competency assessment initiatives.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

Phlebotomist II

American Red Cross
12.2020 - 03.2023
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Participated in quality assurance and competency assessment initiatives.

Education

No Degree - Heatlh Information Technology

SUNY Broome Community College
Binghamton, NY
05-2027

High School Diploma -

Old Mill High
Millersville, MD
05-2025

Skills

  • Skilled in patient venipuncture procedures
  • Knowledge of specimen collection sequence
  • Compassionate patient assistance
  • Specimen collection techniques
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Blood collection techniques
  • Venipuncture expertise
  • Sample and specimen collection

Timeline

Phlebotomist II

Guthrie
04.2023 - Current

Phlebotomist II

American Red Cross
12.2020 - 03.2023

No Degree - Heatlh Information Technology

SUNY Broome Community College

High School Diploma -

Old Mill High
Elena Benjamin