Elena Bonilla
Houston,TX
Summary
Detail-oriented administrative assistant with experience in customer service, data entry, office management and top notch organization. Extensive experience in posting on social media and creating content. Willing to learn new skills.
Overview
5
5
years of professional experience
Work History
Receptionist / administrative assistant
Washing Equipment of Texas
08.2022 - 05.2023
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Organized, maintained and updated information in computer databases.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Filed Documents daily
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered phone promptly and directed incoming calls to correct offices.
- Tracked important information in excel spreadsheets and ran reports or generated graphs using data.
- Ordered supplies for front office and other departments.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Handled Payroll duties bi-weekly
Receptionist / Assistant Manager
Cloud 9 Foot Spa
08.2020 - 08.2022
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Developed strong relationships with clients, leading to increased repeat business and loyalty.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
- Conducted daily updates to social media profiles to boost company online presence.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Managed customer inquiries and complaints via social media channels, providing prompt resolutions and excellent customer service.
- Kept reception area clean and neat to give visitors positive first impression.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Accounting Clerk/ Assistant
Marsh Wortham
08.2018 - 02.2020
- Assisted scanning 100+ Documents Daily, profiled all documents after they were scanned
- Help in processing checks for vendors and with any administrative support to senior staff.
- Entered Vendor invoices to set up for payment
- Mail Distribution through out the department
- Mailed Monthly statements for 100+ clients.
- Reviewed financial statements and supporting documentation.
- Assisted senior accountant in performing various ad-hoc analyses, contributing to informed decision making,
- Maintained a well-organized filing system for efficient retrieval of financial documents upon request.
- Continuously improved personal knowledge of accounting software programs to increase overall efficiency and effectiveness in daily tasks.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
Education
Associate of Arts - Communications and media
Houston Community College
Houston, TX08.2024
Skills
- Microsoft programs (Outlook and Suite)
- Administrative Support
- Basic accounting
- Tech-Savvy
- Content Creation
- Social Media Management
- Fluent In Spanish (writing and speaking)
- Ability to work in teams
- Organized
Timeline
Receptionist / administrative assistant
Washing Equipment of Texas
08.2022 - 05.2023
Receptionist / Assistant Manager
Cloud 9 Foot Spa
08.2020 - 08.2022
Accounting Clerk/ Assistant
Marsh Wortham
08.2018 - 02.2020
Associate of Arts - Communications and media
Houston Community College
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