Elena Byers
Wonder Lake,IL
Summary
Positive, dependable, and proactive individual with strong focus on safety and security. Knowledgeable in safety protocols and conflict resolution, with proven skills in surveillance systems and emergency response. Committed to creating secure environment and maintaining order.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Supervisor
Securitas
2025.08 - Current
- Coordinated staff schedules to ensure seamless 24/7 coverage and operational efficiency.
- Supervised daily security operations, ensuring compliance with safety protocols and procedures.
- Conducted regular site inspections to identify potential security risks and implement corrective measures.
- Analyzed various risk factors and developed strategies to mitigate potential threats.
- Served as primary point of contact to streamline information exchange and support operational efficiency.
- Developed and enforced comprehensive site policies to ensure compliance and operational efficiency.
- Monitored and regulated access control processes to ensure compliance with security standards.
- Oversaw proper documentation practices to enhance compliance and accountability.
- Supervised security officers to ensure safety and compliance across facilities.
- Collaborated with management to develop security policies and procedures.
- Trained security workers on site-specified procedures.
- Conducted regular patrols to detect and prevent potential security breaches.
- Trained new security staff on protocols, procedures, and emergency response techniques.
Field Training Officer - Westfield Old Orchard
Allied Universal
2023.11 - 2025.03
- Cultivated strong interpersonal and communication skills in interactions with business customers and visitors.
- Detailed understanding of best security policies, practices, and applicable law.
- Demonstrated keen and observant eye in identifying critical details.
- Conducted consistent foot and mobile patrols to uphold public safety and maintain order in designated areas.
- Maintained ongoing communication with local law enforcement and emergency services to facilitate timely information exchange.
- Executed maintenance and monitoring of emergency equipment and intruder detection systems to enhance response readiness.
- Conducted training sessions for security officers to enhance proficiency in patrols, mobile surveillance, and CCTV system analysis, supporting overall security operations.
- Mentored new security officers throughout their probationary period, offering guidance on best practices for successful career advancement within the department.
- Performed detailed stress testing
- Provided coaching and mentoring to employees.
Assistant General Manager
Planet Fitness
2023.03 - 2024.01
- Oversaw club operations alongside club manager, ensuring seamless service for 6000+ members.
- Created and maintained employee schedules to support efficient operational workflows.
- Maintained accurate and current inventory records to ensure operational efficiency.
- Oversaw supply and merchandise ordering to maintain optimal stock levels and meet organizational needs.
- Monitored and maintained club cleanliness to enhance member experience and safety.
- Conducted candidate selection and delivered comprehensive training sessions to onboard new employees.
Security Professional
Allied Universal
2022.05 - 2023.03
- Coordinated with local law enforcement to address alarms and incidents swiftly, maintaining a secure environment.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols to deter and detect suspicious activities.
- Monitored surveillance systems to ensure safety and security of premises.
Education
GED -
College of Lake County
2002-06
Skills
- Site coordination
- Site safety
- CCTV monitoring
- Alarm systems
- Risk analysis
- Incident management
- Emergency response
- Schedule maintenance
- Access control
- Security team management
- Physical security
- Security screening
Certification
- PERC
- Expires: 2027
- CPR/AED
- 11/2022 to 11/2025
- CPR/AED Infant/Child/Adult
- Certified Nursing Assistant
- 09/2009
Timeline
Site Supervisor
Securitas
2025.08 - Current
Field Training Officer - Westfield Old Orchard
Allied Universal
2023.11 - 2025.03
Assistant General Manager
Planet Fitness
2023.03 - 2024.01
Security Professional
Allied Universal
2022.05 - 2023.03
GED -
College of Lake County