Elena Cajayon
Daly City,CA
Summary
Dynamic professional with a strong customer service background, honed at Macy's Department Store. Proven ability to enhance customer satisfaction and loyalty while effectively managing inventory. Reliable and self-motivated, I excel in teamwork and communication, consistently achieving sales targets and fostering positive client relationships. Committed to delivering exceptional service in every interaction.
Professional with experience in managing and organizing parking facilities. Recognized for strong attention to detail, ensuring efficient traffic flow and optimal space utilization. Consistently collaborates well with colleagues, adapting to changing circumstances to achieve results. Known for reliability, customer service skills, and maintaining positive demeanor in all interactions.
Overview
28
28
years of professional experience
Work History
Parking Attendant
Impark Parking
11.2021 - Current
- Assisted customers with inquiries, providing exceptional service and support during peak hours.
- Managed parking operations, ensuring efficient space utilization and customer satisfaction.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot usage orderly by enforcing parking regulations.
- Coordinated with other attendants during busy periods to provide seamless service while maintaining an organized workflow among staff members.
- Kept parking area clean and well-maintained, removing debris and snow as necessary to ensure customer safety.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Provided exceptional customer service, assisting with vehicle issues and inquiries.
- Removed safety hazards, soiled items, and trash from customer areas.
Sales Associate
Macys Department Store
06.2012 - 03.2020
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in managing inventory levels, ensuring product availability and minimizing stock discrepancies.
- Executed sales transactions accurately using point-of-sale systems, maintaining cash handling integrity.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Provided detailed product knowledge to customers, aiding informed purchasing decisions and boosting sales conversions.
- Implemented visual merchandising standards, enhancing product displays to attract customer attention and drive sales.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Performed cash, card, and check transactions to complete customer purchases.
Private Nanny
Diplomat From Embassy-Irland/Netherland
10.1997 - 01.2012
- Developed individualized educational and recreational activities to enhance child development.
- Coordinated daily schedules and routines to ensure seamless household operations.
- Fostered a safe and nurturing environment, ensuring children's well-being at all times.
- Communicated effectively with parents regarding children's progress and needs.
- Organized playdates and outings, enriching social experiences for children under care.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language.
- Regularly traveled with family to help with vacation activities and childcare.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Encouraged children to be understanding and patient with others.
- Coordinated playdates and outings to meet children's physical and social needs.
Education
Bachelor in Secondary Education - Secondary Education
Divine Word College
San Jose,OccMindoroPhilippines03-1997
Skills
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and tolerance
- Self-motivated work ethic
- Oral communication
- Quick decision making
- Verbal comprehension
- Payment collection
- Parking lot security
- Guest service
- Traffic direction
- Teamwork and collaboration
- Customer service
- Teamwork
- Professionalism
Languages
German
Limited Working
English
Limited Working
Spanish
Elementary
Filipino
Native or Bilingual
Timeline
Parking Attendant
Impark Parking
11.2021 - Current
Sales Associate
Macys Department Store
06.2012 - 03.2020
Private Nanny
Diplomat From Embassy-Irland/Netherland
10.1997 - 01.2012
Bachelor in Secondary Education - Secondary Education
Divine Word College