Elena Carrasco-Elbadr
Pembroke Pines,FL
Summary
Results-driven professional with expertise in insurance underwriting, risk assessment, and policy negotiation. Proven ability to enhance client portfolios and identify coverage gaps, ensuring optimal client satisfaction and retention. Dynamic insurance professional with extensive experience in commercial lines and risk management. Skilled in client communication and relationship building, leveraging strong negotiation skills to secure favorable terms and enhance client coverage options. Detail-oriented specialist with a focus on risk assessment and insurance solutions. Known for strong communication skills and the ability to identify client needs, driving customer satisfaction through tailored insurance strategies. Results-driven Regional Marketing Specialist known for productive and efficient task completion. Possess specialized skills in market research, digital campaign management, and brand strategy development. Excel in communication, leadership, and problem-solving, ensuring successful project outcomes and team collaboration.
Overview
7
7
years of professional experience
Work History
SE Regional Marketing Specialist
USI Insurance Services LLC
Ft. Lauderdale, FL
03.2026 - 07.2026
- Marketed new business commercial accounts, secured coverage for risk exposure, and negotiated terms with brokers and direct carriers to ensure customer satisfaction.
- Directed and recommended enhancements for commercial accounts, identifying insurance gaps and cross-selling coverages while educating prospects on business exposures to secure adequate indemnification.
Commercial Lines Account Manager
Southern Insurance Group
Franklin, Tennessee
07.2025 - 12.2025
- Managed client relationships by providing timely support and information.
- Reviewed and processed commercial insurance applications for accuracy and completeness.
- Coordinated with underwriters to ensure proper risk assessment and policy issuance.
- Negotiated terms and conditions on behalf of clients with carriers.
- Reviewed client policies and identified areas of potential risk or coverage gaps.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Maintained accurate records of client interactions in the database system.
- Analyzed data from multiple sources to create reports that informed decisions about policy changes or adjustments.
Commercial Lines Account Manager & Office Manager
Neman Insurance
Hollywood, Florida
06.2019 - 08.2024
- Managed client accounts by providing tailored insurance solutions and support.
- Facilitated renewal processes by preparing documentation and negotiating terms with clients.
- Negotiated terms and conditions on behalf of clients with carriers.
- Communicated with clients to address inquiries and resolve issues effectively.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Prepared proposals for new business, renewals and endorsements.
- Assessed client needs, provided quotations, and made recommendations for services.
- Reviewed client policies and identified areas of potential risk or coverage gaps.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Coordinated annual audits for large accounts.
- Prepared financial agreements and invoiced transactions for client accounts.
- Attended industry conferences, seminars and training sessions to stay abreast of developments in the field.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Built strong working relationships with underwriters to secure favorable terms and pricing for clients.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Coordinated with underwriters to assess risks and determine policy coverage options.
Education
General Lines P&C Insurance License - Insurance
Florida Insurance School
Miami, FL01-2000
Associate of Science - Pre-Med Major
Miami Dade College
Miami, FL01-1990
Skills
- Insurance underwriting
- Risk assessment
- Policy negotiation
- Client management
- Market analysis
- Customer relationship management
- Strong Communication Skills
- Self -Motivated & Driven
- Able to Prioritize workload & Organized
Timeline
SE Regional Marketing Specialist
USI Insurance Services LLC
03.2026 - 07.2026
Commercial Lines Account Manager
Southern Insurance Group
07.2025 - 12.2025
Commercial Lines Account Manager & Office Manager
Neman Insurance
06.2019 - 08.2024
General Lines P&C Insurance License - Insurance
Florida Insurance School
Associate of Science - Pre-Med Major
Miami Dade College