Summary
Overview
Work History
Education
Skills
Timeline
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Elena Chavez

Nogales,AZ

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

9
9
years of professional experience

Work History

Manufacturing Operator

Spectrum
08.2022 - Current
  • Optimized resource utilization by monitoring inventory levels and coordinating with supply chain team for timely procurement of materials.
  • Achieved higher product quality through rigorous adherence to standard operating procedures and quality control measures.
  • Enhanced production efficiency by implementing process improvements and troubleshooting equipment issues.

Cashier

Pilot Travel Centers
05.2021 - 05.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Met customer service goals and exceeded customer expectations.

Assistant Store Manager

Factory 2 U
06.2018 - 01.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Crew Member

Macdonals
09.2015 - 10.2017
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School -

PVHS
Nogales, AZ
05.2015

Skills

  • Packaging and Labeling
  • Electrical Troubleshooting
  • Clean Room Operations
  • Workplace Safety
  • Quality Assurance
  • Customer Assistance
  • Payment Processing
  • Returns processing
  • Money Handling
  • Guest inquiries
  • Loyalty Program Promotion
  • Cost Reduction
  • Product and service knowledge
  • Retail Operations
  • Sales Strategies
  • Promotional planning
  • Team motivation
  • Menu Memorization
  • Food Running
  • Customer Engagement
  • Cooking

Timeline

Manufacturing Operator

Spectrum
08.2022 - Current

Cashier

Pilot Travel Centers
05.2021 - 05.2022

Assistant Store Manager

Factory 2 U
06.2018 - 01.2022

Crew Member

Macdonals
09.2015 - 10.2017

High School -

PVHS
Elena Chavez