Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elena Chavez

Fort Worth,TX

Summary

Detail oriented Data Analytics student at Texas Wesleyan University with strong experience in data visualization and business analytics, paired with hands on experience in high volume restaurant service. Skilled in Tableau, Power BI, Excel, SQL, and Python, as well as customer service, multitasking, and clear communication. Known for staying organized under pressure, building positive guest experiences, and translating both data and customer needs into effective solutions.

Overview

6
6
years of professional experience
4
4
Certifications

Work History

Server

Los Vaqueros
Fort Worth, Texas
10.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS systems to manage orders, transactions, and daily cash balancing with high accuracy.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers to enhance team performance and service quality.
  • Supervised opening staff to ensure smooth start of daily operations.
  • Supervised closing team to ensure smooth end-of-day operations.

Server

IHOP
Fort Worth, Texas
06.2021 - 09.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Addressed guest inquiries and resolved issues promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Cashier

McDonald's
Fort Worth, Texas
06.2020 - 11.2020
  • Processed customer transactions using point-of-sale systems efficiently.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Provided friendly and attentive customer service to enhance guest experiences.
  • Managed inventory levels at the front counter to ensure product availability.

Education

BBA - Data Analytics

Texas Wesleyan University
Fort Worth, TX
05-2026

Associate of Arts - Business

Tarrant County College
Fort Worth, TX
05-2024

High School Diploma -

Chisholm Trail High School
Fort Worth, TX
05-2020

Skills

  • Data Visualization: Tableau, Power BI, Excel (PivotTables, Dashboards)
  • Programming: Python (Pandas, Matplotlib), SQL
  • Analytics Tools: Jupyter Notebook, Excel Power Query
  • Other: Hootsuite, Canva, POS systems, Customer Service
  • Multitasking and organization
  • Memory retention
  • Sales strategy tactics
  • Effective communication

Certification

Food Handler Program - Certify Fast, October 2024

Timeline

Server

Los Vaqueros
10.2024 - Current

Server

IHOP
06.2021 - 09.2024

Cashier

McDonald's
06.2020 - 11.2020

BBA - Data Analytics

Texas Wesleyan University

Associate of Arts - Business

Tarrant County College

High School Diploma -

Chisholm Trail High School
Elena Chavez