Elena Correia

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Inspired new employees and tenured MSRs to deepen relationships with Members while prioritizing t effort of Be a Complaint Company
• Prepares and updates presentations, reports, and spreadsheets for team development and engagement
• CAT ALPHA Team Member and professional responsible for building and maintaining relationships with managers, directors, CAT Team, and those affected during a catastrophe
• Consistently aligned with tasks at hand, and ready to act when needed
• Proactively maintains travel and expense reporting
• Military Affairs member, tasked with leveraging military experience to engage current and onboard prospective members in remote locations.

• Provided exceptional member experience through properly servicing banking accounts
• Deepened member relationships with USAA through referring products that will help ensure financial security
• Maintained technical compliance when responding to members' banking needs.

• Responsible for department logistics including staff scheduling, vendor events and product promotions
• Facilitate product education and improve sales between department leaders and their teams
• Coordinate major brand events to enhance sales within Nordstrom brand.

• Strengthened relationship facilitate product education and improve sales between department leaders and their teams
• Responsible for department logistics including staff scheduling, vendor events, and product promotions
• Coordinate major brand events.