Elena Fritsch
Saint Augustine
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
10
10
years of professional experience
Work History
Team Member
Jo Mama's NY Bagels
04.2021 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Ice Cream Server
Smitty's Ice Cream
06.2022 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
Boutique Supervisor
Reciprocity
06.2020 - 08.2023
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Resolved customer issues promptly, ensuring repeat business and positive word-of-mouth referrals.
- Maintained a clean, organized sales floor that facilitated easy navigation for customers and maximized sales opportunities.
- Managed daily operations efficiently, including opening/closing procedures, cash handling, and maintaining a safe work environment for staff members.
- Assisted customers in finding desired items quickly, leading to an increase in average transaction value per visit.
Barn Keeper
Forget Me Not Farm
01.2015 - 07.2021
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
- Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Restaurant Hostess
The Lanyard
05.2018 - 08.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Coaching Assistant
Cape Cod Field Hockey Club
06.2017 - 08.2018
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
Bachelor of Science - Coastal Environmental Science
Flagler College
Saint Augustine, FL05-2025
Skills
- Environmental assessment
- Data analysis
- Field research
- Project management
- Team collaboration
- Following instructions
- Problem-solving
- Clear communication
- Attention to detail
Timeline
Ice Cream Server
Smitty's Ice Cream
06.2022 - 08.2024
Team Member
Jo Mama's NY Bagels
04.2021 - 01.2025
Boutique Supervisor
Reciprocity
06.2020 - 08.2023
Restaurant Hostess
The Lanyard
05.2018 - 08.2019
Coaching Assistant
Cape Cod Field Hockey Club
06.2017 - 08.2018
Barn Keeper
Forget Me Not Farm
01.2015 - 07.2021
Bachelor of Science - Coastal Environmental Science
Flagler College
Similar Profiles
ERIC BENITEZERIC BENITEZ
Catering Team Leader at Noah's NY BagelsCatering Team Leader at Noah's NY Bagels
Hsu YadanarHsu Yadanar
Waitress Trainee at Jo Jo HotpotWaitress Trainee at Jo Jo Hotpot
Ophelia Levesque LatourelleOphelia Levesque Latourelle
Fast Food Employee at Casse Croute Chez Jo JoFast Food Employee at Casse Croute Chez Jo Jo