Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elena Gastelum Martinez

Elk Grove,CA

Summary

A committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Caregiver

Family Members
El Paso, TX
11.2019 - 12.2021
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.

Entrepreneur

Sweet’s Marshmallow
Chihuahua, MEX
09.2017 - 09.2019
  • Created custom cookie designs for clients, ensuring the cookies met their specifications and expectations.
  • Managed customer orders and communicated delivery times.
  • Provided customer service by responding promptly to inquiries related to cookie designs.

Manager

Grocery Store Products
Chihuahua, MX
10.2018 - 04.2019
  • Monitored inventory levels and stock shelves with new merchandise.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Resolved customer complaints in a courteous and professional manner.
  • Tracked sales data and identified trends in order to adjust pricing accordingly.

Bank Cashier

Santander Mexico
Chihuahua, MX
08.2017 - 11.2018
  • Processed customer transactions such as deposits, withdrawals, and loan payments accurately and efficiently.
  • Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
  • Adhered to safety protocols regarding handling large amounts of cash and other valuables.
  • Maintained an organized workspace to ensure efficient transaction processing times.

Community Instructor

National Council for Educational Promotion
Chihuahua, MX
06.2013 - 07.2017
  • Developed and implemented lesson plans for classes in community education programs.
  • Assisted with the development of new instructional materials to meet program objectives.
  • Collaborated with other instructors to ensure quality programming delivery.

Education

Cosmetology

Trucco Beauty Institute
El Paso, TX
02-2022

Associate of Science - Engineer in Business Management

University of Technology City Cuauhtémoc
Chihuahua,MX
08-2018

Some College (No Degree) - Early Childhood Education

Consumes River College
Elk Grove, CA

Skills

  • Documentation And Reporting
  • Customer Service
  • Elderly Care
  • Patient Companionship
  • Lesson Planning
  • Strong Work Ethic

Certification

  • Introduction to Early Childhood Education Course at Elk Grove Adult and Community Education 72 hrs. Jan/17/ 2024
  • English Second Language, Advance Level at Elk Grove Adult and Community Education 12/14/2023
  • Pediatric first aid /CPR AED 7/28/2023-Jul/28/2025
  • California Food Handler Training Certificate 09/09/2023-09/08/2026

Timeline

Caregiver

Family Members
11.2019 - 12.2021

Manager

Grocery Store Products
10.2018 - 04.2019

Entrepreneur

Sweet’s Marshmallow
09.2017 - 09.2019

Bank Cashier

Santander Mexico
08.2017 - 11.2018

Community Instructor

National Council for Educational Promotion
06.2013 - 07.2017

Cosmetology

Trucco Beauty Institute

Associate of Science - Engineer in Business Management

University of Technology City Cuauhtémoc

Some College (No Degree) - Early Childhood Education

Consumes River College

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Elena Gastelum Martinez