Elena Glammer
Aston Mills,PA
Summary
Dynamic and dedicated professional with a strong background in early childhood education and customer service skills. Expert in creating enriching activities that foster emotional growth, while maintaining superior communication with families. I excel in building lasting relationships and ensuring a nurturing environment for children's development. I strive to create meaningful connections between peers and customers by providing assistance and services.
Overview
8
8
years of professional experience
Work History
Lead Teacher, Toddler Room
Ducklings Early Learning Center
Media, Pennsylvania
09.2024 - Current
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Created engaging activities to promote social and emotional development.
- Facilitated daily routines, ensuring a safe and nurturing environment.
- Developed engaging lesson plans for toddler age groups.
- Fostered a nurturing environment for social and emotional development.
- Collaborated with parents to discuss child progress and activities.
Private Nanny
Family Home
Media, PA
08.2022 - 05.2024
- Regulated children's schedules to balance rest, learning and play.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Facilitated safe, caring and warm environment for children to stimulate development.
Guest Service Supervisor
Morey's Piers And Beachfront Waterparks
Wildwood, New Jersey
04.2017 - 08.2020
- Supervised guest services team to ensure exceptional customer experiences.
- Trained staff on guest engagement and service protocols.
- Resolved guest complaints efficiently and professionally.
- Interacted with guests on a daily basis providing friendly service while addressing their needs efficiently.
- Handled escalated customer complaints and disputes professionally and within company guidelines.
- Ensured smooth operations of guest services by supervising staff, responding to inquiries, and resolving issues.
Education
Bachelor of Arts - Psychology
La Salle University
Philadelphia, PA05.2021
Skills
- Emotionally supportive
- Enrichment activities
- Superior communication skills
- First aid and CPR certified
- Friendly, positive attitude
- Good work ethic
Timeline
Lead Teacher, Toddler Room
Ducklings Early Learning Center
09.2024 - Current
Private Nanny
Family Home
08.2022 - 05.2024
Guest Service Supervisor
Morey's Piers And Beachfront Waterparks
04.2017 - 08.2020
Bachelor of Arts - Psychology
La Salle University
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