Jose E. Alas
FL
Overview
13
13
years of professional experience
Work History
Document Management Specialist
Southern Glazer’s Wine & Spirits
01.2022 - Current
- Responsible for scanning incoming & past due invoices/credit memos for Suppliers, Freight Companies, & Non-Trade Vendors.
- Scanned Manual Interfaces for California & New York
- Scanned Checks.
- Corresponded with all customers & Divisions via email.
- Navigated through SAP.
- Trained new employees.
Package Handler
UPS
01.2019 - 01.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Fastened receipts, packing slips, and bills of lading, to shipments leaving the facility.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
INSIDE SALES / EXPORT SALES
Ritz Safety
01.2017 - 01.2019
- Answered customers’ questions regarding products, prices, & availability.
- Wrote sales contracts for orders obtained & submitted orders for processing.
- Used CRM software to maintain detailed contact logs and account records.
- Set up new accounts, established customer credit, and set up payment methods.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Managed friendly and professional customer interactions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
General Administrator
Alfaro’s Dry Cleaners
01.2013 - 01.2019
- Managed payroll, transactions, invoicing, & budgeting to decrease financial inconsistencies.
- Adapted to workflow changes and implement continuous process improvements to overcome obstacles.
- Screened & transferred incoming calls, took messages, & transmitted information / documents to internal personnel.
- Tracked records through delivery.
- Maintained personnel records & updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
- Targeted new customers to grow geographic reach and increase revenue.
- Aided colleagues, managers, and customers through regular communication and assistance.
Education
Miami-Dade College
01.2016
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American Senior High School
01.2010
Skills
- Product packing
- Order picking and processing
- Material stacking
- SAP
- Assembly and production
- Data Entry
- Report Preparation
- Receiving support
- Microsoft Excel
- Adobe Photoshop
- Database Management
- Branding
LANGUAGES
Spanish Native
English Advanced
Timeline
Document Management Specialist
Southern Glazer’s Wine & Spirits
01.2022 - Current
Package Handler
UPS
01.2019 - 01.2021
INSIDE SALES / EXPORT SALES
Ritz Safety
01.2017 - 01.2019
General Administrator
Alfaro’s Dry Cleaners
01.2013 - 01.2019
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American Senior High School
Miami-Dade College
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