Elena Hernandez
Falls Church,VA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
I am also capable of translating and communicating in spanish as well.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Northern virginia dental clinic
Fairfax , VA
2022.09 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Education
Dental Assisting
Montgomery College
Rockville, MDSkills
- Guest Relations
- Front Office Management
- Administrative Skills
- Filing
Languages
Spanish
Professional
Past jobs
- Dr. Elidia Fidel Dental group, I worked for this practice for approximately 12 years.
Timeline
Front Desk Receptionist
Northern virginia dental clinic
2022.09 - Current
Dental Assisting
Montgomery College
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