Elena Hernandez
Roswell,NM
Summary
Friendly Records Clerk helped maintain document databases and assisted other employees and clients find the documents and files that are needed. Knowledge of database management, data entry, correspondence and bookkeeping. Honest, reliable and committed to keeping an efficient filing system.
Adept at front desk operations and proficient in medical terminology, I enhanced patient experience and streamlined administrative processes at Reinecke Medical And Chiropractic. My expertise in appointment scheduling and maintaining confidentiality led to a 20% increase in office efficiency. Skilled in both communication and data management, I excel in fast-paced environments. As well as being fluent in Spanish.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Reinecke Medical And Chiropractic
02.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Special Education Records Clerk
Roswell Independent School Dst
01.2022 - 02.2024
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Generated reports from database systems to track records.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Followed established policies and procedures to maintain compliance with regulations.
- Transferred inactive records to storage to free up space and preserve history.
- Updated records with new information.
Education
Associate of Arts - Early Childhood Education
Eastern New Mexico University - Roswell
Roswell, NM12.2012
High School Diploma -
Goddard High School
Roswell, NM05.2006
Skills
- Understanding of filing systems
- Electronic Archiving
- Filing systems expertise
- File conversion
- Clerical skills
- Filing systems
- Document Scanning
- Front Desk Operations
- Appointment Scheduling
- Telephone Etiquette
Languages
Spanish
Timeline
Medical Receptionist
Reinecke Medical And Chiropractic
02.2024 - Current
Special Education Records Clerk
Roswell Independent School Dst
01.2022 - 02.2024
Associate of Arts - Early Childhood Education
Eastern New Mexico University - Roswell
High School Diploma -
Goddard High School
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