Elena Herrera Underwood
Oregon City,OR
Summary
Dynamic administrative assistant with over ten years of experience in office administration, adept at efficiently managing diverse tasks and procedures. Proven ability to thrive under pressure while fostering collaboration within teams and ensuring seamless operations in fast-paced environments. Highly organized and detail-oriented, recognized for successfully serving as a liaison between administration, families, and staff while maintaining a professional and personable demeanor. Committed to enhancing organizational effectiveness through proactive problem-solving and exceptional communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
North Clackamas School District
07.2024 - Current
- Provided secretarial and office management support for Community Services Department which is headed by an administrator who is part of the senior leadership team of the North Clackamas School District.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support administrators and department staff's productivity.
- Handled confidential and sensitive information with discretion and tact.
- Continually sought methods for improving daily operations, communications with staff and community members, recordkeeping, and data entry for increased efficiency.
- Event manger for department meetings and professional development events. This included obtaining a venue, scheduling catering, preparing materials, and set up of the event for up to 100 people.
- Responsible for managing maintenance of the community center that housed our department.
Principal's Administrative Assistant
Clackamas High School
01.2022 - 06.2024
- Provided support to the Principal and other administrative staff.
- Responsible for bookkeeping functions involving the building budget and working collaboratively with the bookkeeper in regard to student funds.
- Interacted with staff, students, parents, and the community with a high level of customer service.
- Maintained the payroll, staff attendance records and other confidential records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Continually sought methods for improving daily operations, communications with staff and families, recordkeeping, and data entry for increased efficiency.
Attendance Administrative Assistant
Clackamas High School
01.2021 - 01.2022
- Responsible for maintaining accurate student attendance records and data.
- Served as a COVID-19 contact tracer for Clackamas High School.
- Collaboratively worked with the District's COVID team to report cases, adhering to district and Oregon Health Authority policies while maintaining confidentiality.
Principal's Secretary
Happy Valley Elementary
01.2020 - 01.2021
- Managed the building's HR records and building budgets.
- Collaboratively worked with the other office staff, school staff and administration on building wide projects.
- Responsible for purchasing and distributing building and student supplies.
- Managed filing system, entered data and completed other clerical tasks.
Owner/Operator
Firefly Soap Co.
12.2010 - 12.2020
- Hobby soap and skin care business started from recipes I created based on natural skin care research.
- Self-motivated, with a strong sense of personal responsibility.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant Secretary
Clackamas High School
01.2018 - 01.2020
- Assistant to Lead Secretary in the fast-paced main office.
- Reception and information support for students, staff, and families.
- Management and training the student assistants for the office.
- Filled in for the Lead Secretary when she was out of the office.
- Maintained the keys for the building, which included accurate check-out records and the physical inventory.
Administrative Assistant
Oregon Blueprint Co.
01.2013 - 01.2018
- Office Manager and HR support for the company.
- Management of building supplies.
- Updated practices to become a more eco-friendly and sustainable business.
- Developed and implemented office procedures and protocols.
Special Education Assistant / Data Entry Person
Powell Valley Elementary, GBSD
08.2013 - 11.2017
- Collaboratively worked with the building staff and one-on-one or with small groups of students.
- Maintained all confidential SPED records.
- Processed the confidential paperwork and trained other data entry secretaries in the district on the District protocols.
Education
Bookkeeping Certificate - Quickbooks Bookkeeping
Portland Community College
Online11.2020
Administrative Assistant Certification -
Oregon State University
Online03.2018
Skills
- Collaborative team member
- Detail-oriented organization
- Strong focus on accuracy
- Self-motivated
- Independent problem solver
- Proficient in Google Workspace
- Proficient in Microsoft Word, Excel
- Information confidentiality
- Master calender management
- Workplace organization
Certification
Certified Notary Public for the State of Oregon, in good standing
Timeline
Executive Administrative Assistant
North Clackamas School District
07.2024 - Current
Principal's Administrative Assistant
Clackamas High School
01.2022 - 06.2024
Attendance Administrative Assistant
Clackamas High School
01.2021 - 01.2022
Principal's Secretary
Happy Valley Elementary
01.2020 - 01.2021
Assistant Secretary
Clackamas High School
01.2018 - 01.2020
Special Education Assistant / Data Entry Person
Powell Valley Elementary, GBSD
08.2013 - 11.2017
Administrative Assistant
Oregon Blueprint Co.
01.2013 - 01.2018
Owner/Operator
Firefly Soap Co.
12.2010 - 12.2020
Bookkeeping Certificate - Quickbooks Bookkeeping
Portland Community College
Administrative Assistant Certification -
Oregon State University
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