Elena Houck
Licensed Practical Nurse
Virginia Beach,VA
Summary
Well-qualified Licensed Practical Nurse with experience in medical procedures, administration, records and team development. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature.
Overview
17
17
years of professional experience
Work History
Quality Improvement Specialist
Optima Health
01.2023 - Current
- Recorded and organized test data for report generation and analysis.
- Conducted data review and followed standard practices to find solutions.
- Documented and reported issues with compliance, standards of care and quality assurance requirements.
- Completed site visits to conduct assessments.
Nurse Clinical Manager
Sonobello
06.2019 - 10.2022
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Followed exact procedures for handling transfers and other releases of medical records.
LPN
Sentara
10.2018 - 06.2019
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers and discharges.
Receiving Manager
Bed Bath & Beyond
07.2013 - 11.2016
- Organized storage areas to optimize materials movements and minimize labor hours.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded, sorted and stored incoming merchandise.
Sales Manager
Beckley Feed And Hardware
06.2011 - 06.2013
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Aggressively pursued competitive accounts by differentiating company from competitors.
Teller
City National Bank
10.2006 - 04.2009
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Education
Associate Degree In Nursing - LPN
ECPI University
Virginia Beach, VA03.2018
Skills
- Compliance Requirements
- Medical Release of Information ROI
- Ordering and Purchasing Software
- Operational Procedures
- Invoice Statements
- Work Organization and Prioritization
- Documenting Incidents
- Adaptable and Flexible
- Training Implementation
- Audit Compliance
- Healthcare Operations
- Health Insurance Industry Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Quality Improvement Specialist
Optima Health
01.2023 - Current
Nurse Clinical Manager
Sonobello
06.2019 - 10.2022
LPN
Sentara
10.2018 - 06.2019
Receiving Manager
Bed Bath & Beyond
07.2013 - 11.2016
Sales Manager
Beckley Feed And Hardware
06.2011 - 06.2013
Teller
City National Bank
10.2006 - 04.2009
Associate Degree In Nursing - LPN
ECPI University
Similar Profiles
.jpeg&q=70 "Jean Warren")
Jean WarrenJean Warren
Behavioral Health Coordinator at Optima HealthBehavioral Health Coordinator at Optima Health
Ana VasquezAna Vasquez
Recreational Therapist at Optima health care at the fountainsRecreational Therapist at Optima health care at the fountains
Monique SmithMonique Smith
Health Insurance Representative at Optima Health InsuranceHealth Insurance Representative at Optima Health Insurance
Keyon WilliamsKeyon Williams
Medical Equipment Technician at Adapt HealthMedical Equipment Technician at Adapt Health
Justice AntoneJustice Antone
Direct Support Professional at Circle of Life, LLCDirect Support Professional at Circle of Life, LLC