ELENA KLEMAN
Fort Atkinson
Summary
Experienced with team leadership, customer service, and operational management. Utilizes effective communication and problem-solving skills to enhance team performance. Track record of maintaining high standards in food safety and quality.
Overview
4
4
years of professional experience
Work History
Certified Training Food Service Leader
Kwik Trip
08.2023 - Current
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Supervised and trained personnel in high-quality operations.
- Interacted with guests per day regarding inquiries and complaints, resulting in positive guest feedback.
- Prepared in-store analytics on wastage, guest turnover, product matrix distribution and labor.
Assistant Food Service Leader
Kwik Trip
01.2021 - Current
- Established standards for personnel performance and customer service
- Review procedures and operational challenges to uncover service and safety improvements
- Monitor food preparation and presentation to enforce adherence to portion sizes and quality standards
- Maintained food and equipment inventories to support business demand
- Analyze sales reports and customer feedback to inform menu revisions and seasonal promotions
- Base on anticipated number of guests, nutritional value, palatability, popularity and costs
- Estimate Food and beverage consumption to determine purchasing requirements
Education
Leadership Development - Business Administration
GATEWAY TECHNICAL COLLEGE
Fort Atkinson, WI04.2023
High School Diploma -
FORT ATKINSON HIGH SCHOOL
Fort Atkinson, WI06.2019
Skills
- Hard worker
- Problem solver
- Multitasking
- Food safety
- Inventory management
- Staff training
- Performance standards
- Team leadership
- Effective communication
- Conflict resolution
- Problem solving
- Motivational leadership
- Waste reduction strategies
Timeline
Certified Training Food Service Leader
Kwik Trip
08.2023 - Current
Assistant Food Service Leader
Kwik Trip
01.2021 - Current
High School Diploma -
FORT ATKINSON HIGH SCHOOL
Leadership Development - Business Administration
GATEWAY TECHNICAL COLLEGE
Similar Profiles
Zachary PearsonZachary Pearson
NA at Kwik Trip, Green Bay, KwikNA at Kwik Trip, Green Bay, Kwik
Samuel StreitmatterSamuel Streitmatter
Kitchen Staff Member at Kwik TripKitchen Staff Member at Kwik Trip
Tanner GreffTanner Greff
Guest Service Leader at Kwik TripGuest Service Leader at Kwik Trip
Renee WigenRenee Wigen
Manager at Kwik TripManager at Kwik Trip
Bailey DowdBailey Dowd
Aquatics Leader at Life Time Fitness Inc.Aquatics Leader at Life Time Fitness Inc.