Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elena Lambie

Glendale,AZ

Summary

Dynamic and detail-oriented professional with a proven track record at Michaels Craft Store, excelling in cash handling and customer service excellence. Recognized as Employee of the Month for outstanding performance, adept at processing returns and managing transactions with precision. Committed to enhancing customer experiences through product knowledge and attentive service.

Overview

2
2
years of professional experience

Work History

Cashier

Taco Bell
01.2024 - 09.2024
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Michaels Craft Store
03.2023 - 01.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Employee of the month May 2023.

Waitress

Vista Winds Retirement Community
04.2022 - 02.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Liberty High School
Peoria, AZ
05-2023

Skills

  • Returns processing
  • Product restocking
  • Customer service excellence
  • Cash handling and management
  • POS systems
  • Attention to detail
  • Online orders preparation
  • Product knowledge

Timeline

Cashier

Taco Bell
01.2024 - 09.2024

Cashier

Michaels Craft Store
03.2023 - 01.2024

Waitress

Vista Winds Retirement Community
04.2022 - 02.2023

High School Diploma -

Liberty High School

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