Elena Liebl
Harrah,OK
Summary
Motivated student with formal knowledge gained through excellent classroom performance. Offers excellent communication and fluency in virtual work. Detail-oriented and dependable team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Floor Manager
McKnight Center For The Performing Arts
08.2023 - Current
- Acted as House Manager for select performances, running a team of ushers and ensuring the performance runs smoothly.
- Mentored and observed ushers, providing guidance on best practices and verifying proper completion of tasks.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
Usher
McKnight Center For The Performing Arts
08.2021 - 08.2023
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Supported box office staff by scanning tickets and distributing programs as needed, streamlining entry processes for patrons.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
Education
Bachelor of Science - Zoology
Oklahoma State University
Stillwater, OK05.2024
High School Diploma -
Oklahoma School of Science And Mathematics
Oklahoma City, OK05.2020
Skills
- Proficient in Geographic Information Systems
- Scientific Writing
- Research Design
- Quantitative Research
- Teamwork Abilities
- Attention to Detail
- Safety Oversight
- Employee Management
- Complaint Resolution
- Emergency Response
Volunteer Experience
Veterinary Volunteer - Harrah Veterinary Associates, Harrah
May 2022 - July 2022: 120 Hours
I observed and assisted with examinations, surgeries, and client appointments, as well as cleaning and tasks to assist with reception.
Volunteer - The Rattlesnake and Venom Museum, Oklahoma City
June 2020 - August 2020: 45 Hours
I assisted with feeding, cleaning cages, and handling and moving various venomous and non-venomous snakes including pythons, rattlesnakes, and cobras.
Research Experience
Veterinary Mentorship — OU Health Sciences Center, Oklahoma City
August 2019 - May 2020
I designed and worked on two research projects with a partner and under the mentorship of Dr. Wendy Williams, one of which resulted in a publication in the Laboratory Animal Science Professional magazine, as well as a scientific poster presented at the National Meeting for the American Association for Laboratory Animal Science.
Accomplishments
- Semi-Finalist in the Winter Guard International World Championship - 2018 and 2023
- Winter Guard and Percussion of Oklahoma State Champion, Scholastic Open Class - 2018
Hobbies
- Ceramics
- Oil painting
- Pianist
- Sewing
Timeline
Floor Manager
McKnight Center For The Performing Arts
08.2023 - Current
Usher
McKnight Center For The Performing Arts
08.2021 - 08.2023
Bachelor of Science - Zoology
Oklahoma State University
High School Diploma -
Oklahoma School of Science And Mathematics
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