Elena Marchany
Healthcare Administrator
Los Angeles,CA
Summary
Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.
Overview
28
28
years of professional experience
Work History
Senior Administrative Assistant/Pathology & Lab Medicine
Cedar Sinai
05.2010 - Current
- Provide administrative support, coordinating all administrative activities of the office, demonstrates initiative, problem solver skills and detailed knowledge of the responsibilities, functions and underlies management structure and the larger health system in organizing and prioritizing work, establishes procedures and systems ensuring the orderly and timely flow of business throughout the office. Coordinates the electrical and administrative staff workflow through the office, coordinates the administers human resource and payroll functions and participates in budget review and financial processes. Compose letters, policy statements, procedure manual and reports on own initiative, able to organize complex statistical and narrative reports, charts and exhibits into a complete document suitable for publication and distribution, type (60 - 75 WPM), edit material and ensure correct punctuation, spelling and grammar. Pull slides and blocks for the Immuno-histo-chemistry lab. Data-entry breast reports for patients who have breast cancer weekly input. Assist the medical lab assistant with clerical duties. Send out slides to NEO Genomics for testing. Coordinate Project for PDL1 breast report to three doctors following an assigned case flow. Coordinate bone marrows for Residents and Pathologist to review. Data analysis for different coagulation tests. Send out paraffin tissue blocks from other hospitals for testing or review. Create TEG testing in Power path. Utilize Sun Quest Lab for coagulation.
Nursing Communication Technician/Labor and Delivery
05.2010 - 12.2012
- Health administration, medical terminology, medical records, answer seven phone lines, greet patients and visitors, assist with customer needs, perform clerical and administrative functions, maintain medical records, fax prenatal to medical records office, enter assisting inventory with vital forms, assign voalte phone and pagers to medical staff, make copies, fax, file, make patient charts, discharge patients from CS Link, enter transfer orders for patients to transfer, assist with training, arrangement of transportation for patients, maintain supplies, data entry two distinctive computers, orient new staff, track defective equipment, arrive scheduled patients (inductions or c-sections). Evaluate onboarding job performance, problem solver workflow and bed assignments, data integrity and accuracy on privacy measures, emergency respondent.
Environmental Service Technician - Labor Delivery
05.2010 - 12.2012
- Sanitize patient rooms and operating rooms, vacuum, handle biohazard waste, supply restrooms when needed, train oncoming employees.
Account Manager/Customer Service Representative for Bank of America
Bank of America Call Center
11.2007 - 08.2009
- Customer service, data entry, Take in-bound calls for a call center, Process inquiries on credit-card accounts, process in and outgoing mail, Administer credit card accounts. Assign job tasks to a team of eight people.
Customer Service Representative/Administrative Assistant
ICS-Group
12.2005 - 08.2007
- Customer Service for Latin America, assistant to Chief Executive officer, office inventory, data entry, process sales orders, purchase orders and invoices, outlook, Microsoft word, excel, power Point. Answer customers questions, translate, fax, translate for Spanish clients, process in and outgoing mail, guide customers through Carlisle’s webpage, send roofing samples out to new and existing customers, office inventory, adjustor of finances, travel planner.
Associate Manager
Big Lots
09.2002 - 12.2006
- Supervise up to eight employees during my shift, process merchandise invoices and store inventory; solve employee and customer complaints, stock the sales floor and restrooms, floor merchant and furniture sales representative. Answer phones, data entry, supervise cash registers, cash handling and bank deposits.
Cashier/ Customer Service Representative
South Gate Parks and Recreation
06.1997 - 09.1999
- Supervise entertainment center, basketball gym and weight room. Answer phones, cash handling, customer sales and coordinate city functions.
Education
Masters in Healthcare Administration -
01.2026
Associate degree - Healthcare administration
Bachelor of Healthcare Management - Healthcare administration
University of Phoenix
Pasadena, CA10.2010
High School Diploma - undefined
South Gate High School
South Gate, CA01.1999
Skills
- Marketing, accountability, auditing, strategic decision making, project management, organizational skills, communication, business model, corrective and preventative action, budgeting, performance management, addressing ethical concerns, research, execute plans, planning, performance management, customer service, computer literacy, and medical terminology
Accomplishments
- Managed inventory and office budgeting for supplies for busy office of [Number] employees.
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Languages
Spanish
Native or Bilingual
Timeline
Senior Administrative Assistant/Pathology & Lab Medicine
Cedar Sinai
05.2010 - Current
Nursing Communication Technician/Labor and Delivery
05.2010 - 12.2012
Environmental Service Technician - Labor Delivery
05.2010 - 12.2012
Account Manager/Customer Service Representative for Bank of America
Bank of America Call Center
11.2007 - 08.2009
Customer Service Representative/Administrative Assistant
ICS-Group
12.2005 - 08.2007
Associate Manager
Big Lots
09.2002 - 12.2006
Cashier/ Customer Service Representative
South Gate Parks and Recreation
06.1997 - 09.1999
Associate degree - Healthcare administration
Bachelor of Healthcare Management - Healthcare administration
University of Phoenix
High School Diploma - undefined
South Gate High School
Masters in Healthcare Administration -
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