Hi, I’m
Elena Marquetti
Saybrook,OH
Summary
Dedicated development professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
Work History
MARQUETTI CONSULTING, LLC
Lead Business Consultant
04.2017 - Current
Job overview
- Provide BELTSS-approved CEUS for healthcare professionals
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Researched material extensively before writing informative speeches.
- Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
CAPITAL HEALTH HOMECARE
Administrator
01.2020 - 10.2021
Job overview
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implement strategies to improve customer service
- Coordinate employee development activities to help maintain agency’s 4.5 star rating.Oversee business development strategies throughout 5 counties: Cuyahoga, Lake, Ashtabula, Trumbull and Geauga
GENEVA SHORES
Nursing Home Administrator
07.2016 - 01.2020
Job overview
- Accomplishment: 2018 DOH Deficiency-Free Survey
- Increased facility average daily census
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Improved monthly revenue figures for by >50%
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
COUNTRY CLUB RETIREMENT
Nursing Home Administrator
02.2015 - 07.2016
Job overview
- Oversaw the operations of 65 bed SNF, 52-unit Independent Living, and construction of 8-unit AL
- Oversaw pre-build sales of Senior Chalet village
- Maintained 95%+ occupancy rate in Independent Living.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
GANNON UNIVERSTY
Adjunct Faculty
10.2013 - 12.2015
Job overview
- Courses taught: Elements of Public Administration, Strategic Planning, Non-Profit Marketing, Collaborative Project Management.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Developed creative and effective teaching methods for course content to capture students attention.
- Consistently obtained excellent results on student evaluations of courses
ELMWOOD GARDENS – Presbyterian Homes
Nursing Home Administrator
06.2013 - 02.2015
Job overview
- Oversaw the operations and success of a non-profit continuous care retirement community
- Handled the financial management, quality assurance, regulatory management, business development goals and maximization of revenue, family relations, and resident care
- Attracted and retained top-performing talented team members as well as supervised and coached existing team members
- Accomplishments: 2014 DOH Deficiency-Free Survey
- Reduced Agency usage by 53% over a year
- Staff retention rates were the highest in the organization
- 2014 President’s Award Recipient from Presbyterian Senior Care.
SPRENGER HEALTH CARE SYSTEM
Director of Social Services
08.2006 - 07.2012
Job overview
- Conducted resident assessments and facilitated resident/family adaptation/transition in 100-bed SNF
- Coordinated all discharge planning for residents to include housing, DME, and services
- Maintained excellent relations with and scheduled ancillary provider services
- Conducted “dementia unit” education/training for staff
- Maintained 91%+ occupancy rate
- Implemented marketing strategies i.e.: public relations, special events, mailings
- Leased and managed 7 independent living apartment buildings and one residential care property; maintained occupancy rate within budget.
- Established preliminary and comprehensive assessment for social service needs of consumers.
Education
KENT STATE UNIVERSITY
M.P.A., Public Administration
KENT STATE UNIVERSITY
B.S., Human Development & Family Studies [Gerontology & Nursing Home Administration]
Skills
- Cost Reduction
- Business Analysis
- Staff Mentoring
- Strategy Realignment
- Customer Service Management
- Presentation Skills
- Process Improvement
- Performance Improvement
Leadership Experience
- Senior Care Network, Executive Board Member, 2015-2021
- Geneva Business Association, Executive Board Member, 2016-2020
- Ashtabula County Medical Center, Executive Board Member, 2015-2020
Affiliations
- Board President - United Way of Ashtabula County
- Committee Chair - Ashtabula County Transportation Services
- Board Member - Geneva Area Chamber of Commerce
Timeline
Administrator
CAPITAL HEALTH HOMECARE
01.2020 - 10.2021
Lead Business Consultant
MARQUETTI CONSULTING, LLC
04.2017 - Current
Nursing Home Administrator
GENEVA SHORES
07.2016 - 01.2020
Nursing Home Administrator
COUNTRY CLUB RETIREMENT
02.2015 - 07.2016
Adjunct Faculty
GANNON UNIVERSTY
10.2013 - 12.2015
Nursing Home Administrator
ELMWOOD GARDENS – Presbyterian Homes
06.2013 - 02.2015
Director of Social Services
SPRENGER HEALTH CARE SYSTEM
08.2006 - 07.2012
KENT STATE UNIVERSITY
M.P.A., Public Administration
KENT STATE UNIVERSITY
B.S., Human Development & Family Studies [Gerontology & Nursing Home Administration]
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