Elena Martinez

• Partnership with university and educational Partner Operations teams, develop, implement, evaluate, and revise standard operations.
• Ensure regular nursing department audits , compliance audits and internal reviews are completed to ensure processes to complete clinical compliance.
• Develop and refine automated reporting and systems to support efficiency within the accelerated and traditional to enhance collaboration with educational partners.
• Creates and revise standard operating procedures within OR, WA, MN, licensure's for nursing program regulatory and accreditation compliance needs.
• Works closely with faculty governance committees to facilitates achievement of milestones and provide data to inform decision-making.
• Provided direction and guidance to internal teams in order to achieve targets.
• Implemented troubleshooting, root cause analysis and issue resolution.
• Collaborated with area managers to evaluate needs and optimize operational plans.
• Introduced new methods, practices, and systems to reduce turnaround time.

• Manage individual case tool queue, review Pay slip, audit consultations, audit benefits, compliance audits
• Payroll Audits
• Payroll Leadership and Mentorship in Payroll Operations
• Provided Payroll Consultations for Employee’s
• Query PS data to calculate overpayments to be recovered
• Other duties as assigned by lead, supervisor, and manager.
• Resolved payroll discrepancies quickly and successfully.
• Provided customer service to employees regarding payroll inquiries and issues.
• Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

• Operation Teams, develop, implement, operating procedures for the clinic, execute compliance and following clinic licensing, Payroll, Audits, Managed all Timecard entry for vacation & sick time, including all financial accounts, HR, benefits, marketing, and medical insurances and billing
• Clinical Compliance Audits and Business Audits
• Recruit, hire, train, performance evaluations, and supervise all non-clinical and clinical staff, disciplinary actions, as needed
• Leadership and Mentorship in Operations Coordinator
• Lead Monthly Quarterly, year end and payment reconciliation
• QuickBooks, ADP, Am-Check Payroll, Genesis Software, and Microsoft Office
• Networking, Influence, and utilize internal and external resources, processing legal contracts, and train all new hires.
• Hired, trained and supervised employees to maintain team of high performers.
• Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.

• Managed day-to-day business operations, Payroll, Timecard Audits, Timecard Edits and
• Corrections, Managed all Timecard entry for vacation & sick time, Garnishment Orders, HR
• Recruit, Benefits, payroll, marketing, and research analyst
• Payroll Leadership and Mentorship in Payroll Operations
• Lead Monthly Quarterly, year end and payment reconciliation
• Networking, Influence, and utilize internal and external resources, processing legal contracts, and train all new hires
• QuickBooks, ADP, Insurances
• Networking with stakeholders, processing legal contracts, and trained all new hires.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.

• Provided support in recruiting and interviewing of new mentors, outreach to communities and building community partnerships
• Assisted in expansion for programs 2nd
• Chance and Beyond School Walls that supports our local schools.
• Marketed offerings and services to community.
• Developed and executed quarterly rolling calendar of events.

• Developed, implemented, and trained in educational programming for enhancement of educational services provided within the classrooms
• Provided student support and instruction; demonstrate ability to work with all learners.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Identified program obstacles and communicated possible impacts to team.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.

• Managed all business financial accounts, Human Resource, managed 5 employees, administrative functions, HR, Recruit, Payroll, Timecard Audits, Timecard Edits and
• Corrections, Managed all Timecard entry for vacation & sick time, Audits, and marketing
• Lead Monthly Quarterly, year end and payment reconciliation
• Networking, Influence, and utilize internal and external resources, processing legal contracts, and train all new hires.

Effectively managed and provided intensive bi-lingual and bi-cultural case management services in the highest secure programming level for high risk/ high profile Latino youth under Federal custody of the Office of Refugee Resettlement (ORR).
• Coordinated services to advocate and recommend Latino youth and family needs and provided weekly reports to ORR.
• Collaborated efficiently and versed in networking with all stakeholders: Multnomah County
Juvenile corrections, Immigration Customs Enforcement (ICE), Lutheran Immigration Refugee Services, Immigration Counseling Services, and the Office of Refugee Resettlement.