Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elena Mihovilovic

Washington ,DC

Summary

Forex Dealer and sales executive with over 7 years experience in FinTech sales and consumer and corporate banking. Maintains and develops existing and new relationships through strategic pipeline management, analysis and effective prospecting. Strong knowledge of cross - border payments flows, hedging strategies, Foreign Exchange risk and global markets.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager, Business Development and Sales - FX

American Express
08.2021 - 03.2024

Generated new revenue within Foreign Exchange unit through building and increasing strengths of relationships, internal collaboration and relevance of product offering.

  • Actively prospected to build a pipeline of opportunities, prioritizing by potential value, sales cycle length and win probability.
  • Maintained close relationship with internal partners (Credit Card Sales, Fraud, Travel Concierge team) to ensure warm leads are passed on to Foreign Exchange for further engagement.
  • Exceeded projected revenue in 2022 and 2023 by using strong negotiation skills and ability to overcome barriers, objections and resistance.

FX Digital Relationship Manager

Western Union Business Solutions
08.2019 - 08.2021

Built strong partnerships within portfolio by actively engaging with key decision makers, understanding client's FX exposure and effectively aligning product with customer success.

  • Executed spot and forward contracts in assigned portfolio, implemented strategies for hedging products cross sells (options and market orders).
  • Led pricing negotiations with client for FX products to ensure relationship profitability while managing client's bottom line.
  • Worked closely with internal partners such as Treasury, Product and Client Services to develop effective solutions and drive growth.
  • Exceeded target revenue by 20-30 % in extreme market volatility (Q3 and Q4 of 2020). Grew revenue by 40% in Q1 of 2021 by proactive outreach and winning competition in rates and fees.

Relationship Manager

Bank Of America
11.2017 - 08.2019

Provided financial products to consumer and business clients. One of top performers in Baltimore West market, consistently exceeding quarterly revenue targets by 20-50%.

  • Increased consumer portfolio in less than 6 months with $6.5 MM in deposits by showcasing Bank of America value against competition.
  • Leader in digital sales in Baltimore West market, exceeded online and mobile banking revenue targets by 100-120% (200-220% achievement of target).
  • Elected as designated peer coach among top performers in the market, educated and trained 5 incoming Relationship Managers in 2018-2019.
  • Initiated 15-20 referrals per week for internal teams (Home Loan officers, Merrill Lynch advisors and merchant services providers) by actively listening to clients' pain points and desired objectives.

Marketing Representative

United World Technologies
08.2015 - 11.2017

Developed sales leads for IT start-up specializing in software exporting.

  • Identified and approached nearly 50 prospects which led to execution of 15 export contracts.
  • Directed team of 4 graphic designers in company website development.

Education

Master of Business Administration - Global Management

University Of Baltimore/Towson University
Baltimore, MD

Bachelor of Arts - Linguistics

Perm State Pedagogical University

Skills

  • Foreign Exchange
  • Google Suite
  • CRM
  • Microsoft Office Suite
  • Box
  • Salesforcecom
  • Leadership
  • Fluent in Russian

Certification

Treasury Services

  • Financial Edge Training
  • Issued Jun 2021

Timeline

Manager, Business Development and Sales - FX

American Express
08.2021 - 03.2024

FX Digital Relationship Manager

Western Union Business Solutions
08.2019 - 08.2021

Relationship Manager

Bank Of America
11.2017 - 08.2019

Marketing Representative

United World Technologies
08.2015 - 11.2017

Bachelor of Arts - Linguistics

Perm State Pedagogical University

Master of Business Administration - Global Management

University Of Baltimore/Towson University
Elena Mihovilovic