Elena Molina
Dallas
Summary
Friendly, organized, and adaptable, bringing solid foundation in customer service and administrative tasks. Familiar with medical terminology and healthcare systems, proficient in managing patient records and scheduling appointments. Expert in establishing a warm environment and smooth office operations to elevate patient satisfaction.
Skilled in cash handling and active listening, fostering client trust and satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Vendor Assistant
Armando Villescas
09.2024 - Current
- Played a key role in identifying cost-saving opportunities by analyzing vendor proposals and negotiating better deals whenever possible.
- Enhanced vendor relations by consistently maintaining clear communication and promptly addressing concerns.
- Provided exceptional customer service by addressing inquiries and complaints professionally, ensuring a high level of satisfaction among clients.
- Managed vendor relationships effectively through regular meetings and open dialogue, fostering trust and mutual understanding.
- Implemented process improvements within the procurement department that led to more efficient workflows and better overall performance.
- Maintained accurate records of orders, invoices, and payments to ensure seamless communication between parties involved.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Utilized persuasive sales techniques to convert leads into sales.
- Loaded and unloaded boxes and pallets of merchandise for customers.
Education
Degree in Progress - Nursing
Texas Woman's University
Denton, TX05-2028
Skills
- Teamwork and collaboration
- Quick learner
- Customer service
- Cash handling
- Attention to detail
- Active listening
- Public speaking
- Continuous improvement
- Emotional intelligence
- Patient care
- Patient monitoring
- Stock replenishment
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- CPR
- Phlebotomy techniques
- Patient relations
Certification
- CCMA - Certified Clinical Medical Assistant
- EKG - Electrocardiogram
- BSL - Basic Life Support
- CPR - Cardiopulmonary Resuscitation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Team Sports
- Reading
Timeline
Vendor Assistant
Armando Villescas
09.2024 - Current
Degree in Progress - Nursing
Texas Woman's University
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