Elena Moreno
Tyler Tx
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Housekeeper
HHS Environmental Services LLC , Doctors Hospital
05.2024 - 08.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Optometric Technician
20/20 Icare
04.2021 - 03.2025
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Receptionist
Quality Outdoor Products
04.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
John Tyler High School
Tyler, TXSkills
- Organization skills
- Time management
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Schedule management
- Multi-line telephone operation
Languages
English
Full Professional
Timeline
Housekeeper
HHS Environmental Services LLC , Doctors Hospital
05.2024 - 08.2025
Receptionist
Quality Outdoor Products
04.2022 - 10.2022
Optometric Technician
20/20 Icare
04.2021 - 03.2025
High School Diploma -
John Tyler High School
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