Elena Nikitina
5814 S. Rocky River Rd,NC
Summary
Detail-oriented sales assistant with expertise in customer service and fashion styling. Proven ability to create custom looks and build lasting client relationships, enhancing satisfaction and loyalty. Experienced in managing high-volume customer needs and providing on-trend recommendations efficiently. Committed to maintaining accurate records and organized schedules.
Overview
14
14
years of professional experience
Work History
Stylist
Banana Republic
Charlotte, NC
10.2017 - Current
- Delivered exceptional customer service to foster lasting client relationships.
- Styled clients with current fashion trends, enhancing personal style and confidence.
- Collaborated with team members to cultivate a welcoming shopping environment.
- Created custom looks tailored to individual style, body type, and personality, increasing client satisfaction.
- Set up workstation and treatment room with necessary products and supplies.
- Collected payments from customers and scheduled future appointments.
- Advised clients on proper care techniques for garments and accessories.
- Trained new stylists on product knowledge and sales techniques, improving team effectiveness.
Supervisor/Quality Control Inspector
Johnson Group
Charlotte, North Carolina
03.2012 - 09.2017
- Directed and supervised team of 20 employees, ensuring operational efficiency and safety compliance.
- Coordinated daily work schedules and task assignments, maximizing overall productivity.
- Conducted regular performance evaluations to maintain high work standards and support employee development.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented process improvements to streamline workflows and reduce delays.
- Identified opportunities for process enhancements that led to cost reductions and increased productivity.
- Ensured compliance with industry regulations while maintaining a safe work environment.
- Monitored inventory levels and facilitated timely restocking of supplies.
Education
Bachelor of Arts - Law
International Institute of Economics And Law
Moscow, Russia05-2005
Skills
- Fashion styling
- Product expertise
- Client management
- Sales closing
- Appointment scheduling
- Organizational skills
- Attention to detail
- Creative thinking
- Communication skills
- Active listening
Languages
Russian
Native/ Bilingual
Timeline
Stylist
Banana Republic
10.2017 - Current
Supervisor/Quality Control Inspector
Johnson Group
03.2012 - 09.2017
Bachelor of Arts - Law
International Institute of Economics And Law