Elena Nikolova
Summary
- Over 10 years experience in Real Estate sales, rentals and licensing laws
- Strong knowledge of audits, USDA, HUD, REAC, DHCR, and other regulatory agency inspections - local, fire, city and state
- Experienced in Real Estate analysis, valuation modeling and conventional/ government financing programs
- Over 7 years of experience in on-site Residential Property Management
- Superior ability to maintain complex and diverse Real Estate portfolios
- High negotiating, collaboration and communication skills
- Expertise in all phases of leasing and selling residential Real Estate
- In depth knowledge of local and international markets
- Outstanding proficiency in tracking lease terms options and rights using global portfolio databases
- Excellent verbal and written communication skills with the ability to interact professionally, including the ability to exercise good judgment in frequency and nature of communications to clients and team members
- Possess a disciplined, professional and quality centered approach with strong persuasive, analytical and problem solving skills
- Able to work under pressure in dynamic cross–functional and cross –cultural environments
- Accomplished Manager successful orchestrating operations
- Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding
expectations in customer and owners satisfaction, revenue and cost controls
Overview
11
11
years of professional experience
Work History
Management Executive
Solstice Residential Group
10.2023 - Current
- Directed the preparation of the annual operating and capital budgets, including monthly financial reports, variants reports, and CAM reconciliations
- Conducted weekly site inspections and ensured all property inspection programs are in place and implemented
- Oversaw all construction projects as well as collaborated with contractors and vendors to obtain competitive bids, negotiating, approving, and signing all contracts
- Hired, trained, supervised staff, and focused on performance management, salary reviews and goal setting
- Assured that all required licenses, permits, and certificates are up to date, available and cleared all violations
- Managed, prepared, negotiated, and approved all leasing agreements and memberships
- Conducted the screening process for all prospective tenants, verifying eligibility and Initiated eviction processes when necessary
- Drafter all welcome packets, tenant memorandum, correspondence, and tenants / employee handbook
- Held weekly and monthly board meetings with shareholders and unit owners and prepared all board meeting packages
- Supervised property operations, leasing teams and on-site maintenance personnel
- Worked with Co-op, Condos, Rentals and mixed- finance properties as well as affordable housing
- Collected monthly rents and created a monthly arrears report.
- Managed repairs, apartment alterations, and capital improvements, as required in compliance with local codes
- Supervised all audits and accounting reports and provided financial analysis reports
Real Estate Broker
Spire Group
02.2023 - Current
- Successfully managed a portfolio of residential and commercial properties
- Developed and implemented comprehensive marketing strategies to attract potential buyer, sellers, and renters
- Provided information regarding legal guidelines, rates, specifications and property availability
- Presented properties to prospects, negotiated contracts and agreements on behalf of clients, insuring favorable terms an conditions; including preparing all contracts, lease agreements and supervising transactions
- Conducted property showings, inspections and open houses
- Collaborated with mortgage lenders, appraisers and attorneys to expedite thee closing process and ensure compliance with legal requirements
Senior Leasing Manager
Empire State Trust / Fetner Properties
02.2019 - 02.2023
- Managed all leasing operations for over 1000 units portfolio- lease negotiations, renewals, assignments, terminations, marketing initiatives, and all leasing transactions
- Managed service calls, tenant expectations and issues for Fetner Properties / ESRT multi-family apartment buildings
- Processed Rent payments and notices for tenants
- Set and managed appointments to show homes to prospective clients
- Crafted strategic leasing and marketing plans
- Successfully sourced and negotiated deals that met tenants and landlords requirements
- Managed and coordinated all office portfolio and worked
in conjunction with the owner, property manager, and building personnel - Trained in Salesforce in order to create opportunities and add leads to account lists in order to grow company revenue
- Created, designed and analyzed email marketing campaigns
- Developed and executed plan to achieve 98% or more occupancy rate
- Reviewed and approved all applicants files
- Created comp reports for Director and Owners and Investors
- Created bonds from third party insurance companies
- Coordinated all tenants move-ins, move outs, tenants service requests, and work orders
- Experienced with legal matters related to the real estate sales process
- Cross-trained existing employees to maximize team agility and performance
- Conducted background checks, credit checks and invoice approvals
- Established and updated work schedules to account for changing staff levels and expected workloads
- Approved regular payroll submissions
- Recorded inventory sales into organization's weekly income report
Leasing Agent
Cassa Hotel And Residence
01.2017 - 01.2019
- Managed appointments and tours for potential buyers and renters and communicated the specifications of units as of price, size, and amenities of the buildings
- Coordinated proper maintenance of all residences, housekeeping, property inspectors and broker visits
- Prepared and executed leases
- Conducted background and credit checks to qualify potential renters
- Courteous efficient handling of resident requests and complains
- Greeted prospects and qualified by covering all criteria, completed guest cards etc.
- Collected rent payments, security deposits and fees
- Coordinated all move-ins and move-outs
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns
- Performed background, reference and credit checks as part of
screening process of prospective tenants - Distributed and followed up on tenant renewal notices
- Scheduled various contractors to complete needed work on vacant and occupied units
Real Estate Broker
Nest Seekers International
02.2015 - 01.2019
- Set and managed appointments to show homes to prospective clients
- Personally dealt with lenders, home inspectors, pest control operators, escrow companies, and the like to ensure that all terms and conditions of purchase agreement were met before closing
- Compared recent property sales to current holdings to ensure
competitive market price - Helped clients decide between financing options to ensure satisfaction
- Kept up to date on competitive real estate knowledge through
attending conventions, reviewing listings and trade journals - Experienced with legal matters related to the real estate sales process
- Generated lists of properties compatible with buyer requests and needs
- Arranged meetings between buyers and sellers when terms needed to be negotiated
- Assisted in negotiation of terms surrounding purchases
- Coordinated property closings and oversaw closing procedures
- Prepared formal documents such as purchase agreements, deeds, and leases
- Arranged title searches
- Accompanied and advised buyers during visits and inspections to ensure satisfaction of value and condition of the property
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue
- Wrote contracts to outline sales and purchases of properties
- Verified payment and loan paperwork for property sales by working
closely with banks, buyers and sellers
Sales Manager
Cool Frames
01.2016 - 06.2016
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Posted and adjusted payments from insurance companies
- Executed direct sales from manufacturers to customers to improve profitability within retail environment
- Managed accounts to retain existing relationships and grow share of business
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
Manager / Performer
SPN Events
10.2014 - 01.2016
- Performed administrative tasks, booked travel, and organized itineraries
- Booked and produced music concerts, including creative
management, hiring bands and staff members - Created invoices, collected deposits, and processed payroll for entertainers, singers and musicians
- Complied and analyzed financial data, expense reports and
accounting - Created short audio and video album samples for marketing
- Negotiated contracts with directors, planners, production companies, photographers, agencies, clients, and managers
- Established the framework to manage bookings, available dates and slots, and contract tracking
- Administered and arranged the song selection for recordings and events
- Hired composers, musicians and technical staff for bookings
- Performed audit on all databases for music notes and compositions.
- Increased revenue by assisting with operations management, sales and marketing efforts
- Monitored budget, revenue and variance trends
- Audited, balanced and reconciled payroll
Piano Teacher
Brooklyn College
10.2012 - 01.2016
- Organized special events like recitals and concerts live and televised to showcase student talent within the community.
- Planned, evaluated and revised course content and materials
- Created and directed music productions
- Wrote, administered and graded midterm and final examinations
- Tough music theory, harmony, and aural skills
- Developed and implemented a new method of teaching for students with learning disabilities
- Performed Artistic Evaluations and Auditions for incoming and graduating students
- Developed comprehensive teaching course content through the application of innovative and proven European instructional strategies.
- Evaluated and graded student performance, homework assignments, projects and tests
Real Estate Broker
Spire Group
02.2013 - 02.2015
- Conducted open houses to help market for sale/ lease properties
- Conferred with escrow companies, lenders, and home inspectors to ensure that terms and conditions of purchase agreements are met
- Promoted sales of properties through advertisements and participation in multiple listing services
- Coordinated property closings and disbursement of funds
- Prepared documents such as representation contracts, pitch packets, purchase agreements, closing statements, deeds and leases
- Accompanied buyers and renters during visits and inspections of properties
- Advised and informed prospective clients on current market activities, conditions and negotiation process of real estate transactions
- Assisted clients in all aspects of buying property including registration, payment of taxes, accounting and reporting, maintenance, etc.
- Pitched leads through cold calls using company database programs
- Generated leads for sales and rental properties through cold calls and referrals
- Drafted and executed contracts for both sales and rental properties
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal
- Increased revenue opportunities by marketing real estate to various commercial and private clients
Education
Bachelor of Arts -
Manhattan School Of Music
BA -
Brooklyn College
Skills
- Active NYC Real Estate License
- REBNY Member
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Lion
Desk, CRM, On-site, MRI, Yardi, Salesforce, Nexus, Vantaca, Avid, CoStar, Skyline, Appfolio - Fluent in English, Bulgarian, and Russian
Awards
- Awarded the Dean Award for Academic Excellence
- Awarded Full Scholarship for College
- Received over 20 awards from various International Competitions including Grand Prix
Timeline
Management Executive
Solstice Residential Group
10.2023 - Current
Real Estate Broker
Spire Group
02.2023 - Current
Senior Leasing Manager
Empire State Trust / Fetner Properties
02.2019 - 02.2023
Leasing Agent
Cassa Hotel And Residence
01.2017 - 01.2019
Sales Manager
Cool Frames
01.2016 - 06.2016
Real Estate Broker
Nest Seekers International
02.2015 - 01.2019
Manager / Performer
SPN Events
10.2014 - 01.2016
Real Estate Broker
Spire Group
02.2013 - 02.2015
Piano Teacher
Brooklyn College
10.2012 - 01.2016
Bachelor of Arts -
Manhattan School Of Music
BA -
Brooklyn College
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