Elena Pastor-Rodriguez
Summary
Enthusiastic multitask worker offering many years of hospitality experience. Hands-on team building and dedicated to providing high-quality, efficient in operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Maintenance & Housekeeping (Janitorial)
Kohl's
Florence
11.2024 - Current
- Supervised daily cleaning tasks for store areas and customer facilities.
- Trained staff on proper cleaning techniques and safety protocols.
- Inspected work areas for cleanliness and adherence to company standards.
Customer Service/Front End Cashier
Lowes Home Improvment
Florence
04.2023 - 02.2024
- Processed customer transactions efficiently at the front register.
- Assisted customers with product inquiries and store information.
- Maintained cleanliness and organization of checkout area
Electrical Apprentice
Arod electric
Florence
09.2023 - 12.2023
- Assisted electricians in installing wiring and fixtures for residential projects.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Followed electrical codes and safety regulations during all installation tasks.
Volunteer Firefighter
Underwood-Petersville Volunteer Fire Department
Cloverdale
12.2021 - 11.2023
Sandwich Artist
Subway
Cloverdale
11.2021 - 09.2023
- Prepared fresh sandwiches following customer specifications and Subway standards.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted customers with menu selections and provided excellent service.
Cook and cashier
Zaxbys
Cloverdale
08.2019 - 11.2021
- Prepared ingredients for daily menu items in a fast-paced kitchen environment.
- Cooked and plated dishes according to restaurant specifications and customer preferences.
- Maintained cleanliness and organization of workstations throughout the shift.
Education
Florence High School
Florence, ALSome College (No Degree) - Anatomy
North Alabama School of Massage
Florence, ALSkills
- Exceptional under high pressure
- Cleaning protocols
- Safety compliance
- Inventory management
- Excellent communication
- Customer service
- Operational efficiency
- Supply inventory management
- Customer service-focused
Timeline
Maintenance & Housekeeping (Janitorial)
Kohl's
11.2024 - Current
Electrical Apprentice
Arod electric
09.2023 - 12.2023
Customer Service/Front End Cashier
Lowes Home Improvment
04.2023 - 02.2024
Volunteer Firefighter
Underwood-Petersville Volunteer Fire Department
12.2021 - 11.2023
Sandwich Artist
Subway
11.2021 - 09.2023
Cook and cashier
Zaxbys
08.2019 - 11.2021
Florence High School
Some College (No Degree) - Anatomy
North Alabama School of Massage
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