ELENA PERREIRA
Eugene
Summary
Energetic and personable, with passion for creating memorable experiences and positive environment. Possesses strong communication and teamwork skills, coupled with deep understanding of customer service principles. Committed to making meaningful impact by fostering magical moments and ensuring guest satisfaction.
Overview
6
6
years of professional experience
Work History
Breakfast Staff
Hayward Inn
01.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Disney College Program Intern
Walt Disney World Company
09.2024 - 01.2025
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
- Maintained high standards of personal appearance by adhering to Disney''s grooming guidelines at all times.
- Collaborated with team members to maintain cleanliness and organization of various areas within the park.
- Participated in team-building activities that fostered a strong sense of camaraderie among fellow interns and staff members.
- Ensured guest safety by enforcing established rules and regulations throughout the park premises consistently.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
- Attended regular training sessions to stay current on company policies, safety protocols, and operational updates.
- Committed to continuous professional development through participation in workshops or seminars relevant to the Disney College Program Intern role.
- Managed inventory control procedures to ensure accurate counts and minimize product shrinkage.
- Cultivated a positive work environment by consistently demonstrating enthusiasm, initiative, and a strong work ethic throughout the internship experience.
- Supported special events and promotions by assisting with set-up, execution, and breakdown processes.
- Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
- Exhibited strong communication skills when interacting with diverse audiences including guests from various cultural backgrounds or age groups.
- Remained flexible with scheduling demands, accommodating changes as needed during peak periods or special events.
Activities Coordinator
Boys and Girls Club
06.2024 - 08.2024
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted kids and coworkers with activities and documented activity attendance and degree of involvement.
- Ensured safety and compliance with local regulations by conducting regular audits of program spaces, equipment, and materials.
- Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Managed budgetary constraints effectively by identifying cost-efficient activities and materials.
- Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
- Developed and implemented themes and activities for children between ages of 6 and 16.
Assistant Financial Vice President
Greek Life
01.2022 - Current
- Closely look at transactions and be able to bill correctly
- Efficiently able to divide the merch and sort them into who ordered what
- Organize transactions related to all merch and members
Food Liaison
Greek Life
01.2023 - Current
- Mediator between multiple parties
- Makes sure everyone has food and that people with dietary restrictions don't have cross-contamination
- Contact: 503-881-5250
- Email: elenaperreira1@gmail.com
Food/Cashier/Organizer
RockWest
01.2019 - 12.2019
- Company Overview: Volunteer organization that provides services to disabled adults with dietary restrictions
- Handled money quickly, while giving the clients the food they could eat
- (worked with disabled adults who had dietary restrictions)
- Was extremely patient when the clients needed their time or needed help
- Precisely organized documents
- Precisely cleaned bathrooms and areas where the clients would be at, to make sure the environment was safe
- Volunteer organization that provides services to disabled adults with dietary restrictions
Education
Bachelor of Science - Business Administration
University Of Oregon
Eugene, OR11.2024
No Degree - Financial Planning/Hospitality
Disney University
Orlando, FLHigh School Diploma -
McNary High School
01.2022
Skills
- Multitasking and organization
- Client relationships
- Event planning experience
- Quick Learner
- Problem-Solving
- Customer Service
- Solid Organization skills
- Strong teamwork
- Leadership qualities
- Time management expertise
- Exceptional communication
- Dependable and reliable
Languages
Japanese
Limited Working
English
Native or Bilingual
Timeline
Breakfast Staff
Hayward Inn
01.2025 - Current
Disney College Program Intern
Walt Disney World Company
09.2024 - 01.2025
Activities Coordinator
Boys and Girls Club
06.2024 - 08.2024
Food Liaison
Greek Life
01.2023 - Current
Assistant Financial Vice President
Greek Life
01.2022 - Current
Food/Cashier/Organizer
RockWest
01.2019 - 12.2019
Bachelor of Science - Business Administration
University Of Oregon
No Degree - Financial Planning/Hospitality
Disney University
High School Diploma -
McNary High School
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