Elena Petrenko
Simsbury,CT
Summary
Proven leader with a track record of strategic partnership management, notably with Vladimir Petrenko at Mission Era Home Care. She excelled in driving revenue growth and operational efficiency through strategic planning and risk management. Skilled in organizational leadership and staff management, consistently enhancing team performance and achieving financial objectives.
Overview
11
11
years of professional experience
Work History
Chief Executive Officer
Mission Era Home Care
02.2024 - Current
- Managed partnership with Vladimir Petrenko/New Owner
Owner
Mission Era Home Care
09.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Master of Science - Health Administration
University of Phoenix
Phoenix, AZ05.2015
Skills
- Organizational Leadership
- Executive Leadership
- Risk Management
- Staff Management
- Strategic Planning
- Operating Budgets
- Revenue Generation
- Strategic Partnerships
- Data-driven decision-making
- Budget Planning
- Policy Development
- Corporate leadership
- Human Resources Management
Accomplishments
- Supervised over 100 staff and clients members.
- Achieved A+ ranking by the Home care Standards Bureau for Mission Era compliance within an organization that involves adhering to laws, regulations, standards, and ethical practices relevant to the home care industry.
- Increased gross revenue by 30% in one year expending client base and enhancing service offerings, resulting in addition $150,000 in annual revenue.
- Boosted agency's gross revenue through the implementation of targeted marketing campaigns and strengthening relationship with referral sources.
- Achieved growth in gross revenue by introducing new care programs and improving client retention rates.
Languages
English
Full Professional
Russian
Native or Bilingual
Ukrainian
Full Professional
Greek
Elementary
Timeline
Chief Executive Officer
Mission Era Home Care
02.2024 - Current
Owner
Mission Era Home Care
09.2013 - Current
Master of Science - Health Administration
University of Phoenix
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