Summary
Overview
Work History
Education
Languages
Timeline
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Elena Potapova

Bellevue,WA

Summary

Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.

Overview

33
33
years of professional experience

Work History

Pharmacy Assistant

Rite Aid
01.2024 - Current
  • Supported pharmacists in medication preparation and precise dispensing.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Provided excellent customer service by addressing inquiries and resolving issues efficiently.
  • Organized and labeled prescription medications for easy identification and access.
  • Supported daily operations by sanitizing work areas and equipment to ensure cleanliness.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Verified patient information to correctly dispense medications.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Assisted pharmacists in preparing and dispensing medications accurately.

Teacher

Russian Language School
09.2016 - 01.2024
  • Developed engaging lesson plans to enhance student understanding of Russian language concepts.
  • Facilitated interactive classroom activities that promoted language proficiency and cultural awareness.
  • Assessed student progress through various evaluation methods, providing constructive feedback for improvement.
  • Collaborated with colleagues to design curriculum materials aligned with educational standards and student needs.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Organized extracurricular activities that fostered language practice and community engagement among students.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.

Teacher

Gimnazjum 67
09.1992 - 06.2016

Education

Master - Teaching Russian As A Second Language

Pedagogical Institute of Russian Language And Literature
Bishkek, KG
06.1992

Languages

Russian
Professional Working
English
Limited Working

Timeline

Pharmacy Assistant

Rite Aid
01.2024 - Current

Teacher

Russian Language School
09.2016 - 01.2024

Teacher

Gimnazjum 67
09.1992 - 06.2016

Master - Teaching Russian As A Second Language

Pedagogical Institute of Russian Language And Literature

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Elena Potapova