Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Elena Rodriguez

Port St. Lucie,FL

Summary

Professional with experience in leasing and customer service, including tenant relations, sales, and administrative tasks. Able to build good relationships with potential tenants, assist them through lease processes, and help ensure agreements are completed on time. Skilled in addressing customer inquiries, managing complaints, providing product recommendations, and ensuring customer satisfaction. Known for teamwork, flexibility, and dependability.

Overview

4
4
years of professional experience

Work History

Fruit Designer/Customer Service Representative

Edible Arrangements
10.2021 - 12.2022
  • Addressed phone calls and walk-ins to meet customer needs.
  • Responsible for maintaining the cash drawer.
  • Provided exceptional customer service by consulting with clients to understand their specific design requirements and preferences.
  • Maximized freshness and visual appeal of fruit designs through proper storage and handling techniques.
  • Boosted customer satisfaction by crafting unique and personalized fruit designs based on client preferences.

OPS Covid Senior Clerk

Martin County Health Department
02.2023 - 05.2023
  • Utilized data management and analysis to accurately handle public health information electronically.
  • Familiarity with spreadsheets and databases.
  • Strong attention to detail ensuring sensitive profile information is accurate, neat, and accessible.
  • Improved office efficiency by streamlining filing systems and organizing essential documents.

Team Member

Chick-Fil-A
07.2023 - 03.2024
  • Effectively communicated to confirm customer needs and concerns.
  • Effective time management by simultaneously handling multiple tasks under rush hours
  • Uses problem-solving skills under pressure to handle issues like machine malfunctions or customer complaints.
  • Strong work ethic, reliable, and willing to take on responsibilities.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Leasing Consultant

Grand Peaks
04.2024 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Responded to requests and scheduled appointments for property showings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.

Education

High School Degree -

Jensen Beach High School
Jensen Beach, FL
05.2021

Skills

  • Customer Service
  • Critical Thinking
  • Multitasking
  • Sales and Upselling
  • Data Entry and Maintenance
  • Fair housing regulations
  • Leasing and sales
  • Property tours
  • Creative problem solving
  • Team collaboration

Awards

MCAS - Microsoft Certified Application Specialist

Timeline

Leasing Consultant

Grand Peaks
04.2024 - Current

Team Member

Chick-Fil-A
07.2023 - 03.2024

OPS Covid Senior Clerk

Martin County Health Department
02.2023 - 05.2023

Fruit Designer/Customer Service Representative

Edible Arrangements
10.2021 - 12.2022

High School Degree -

Jensen Beach High School

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