Summary
Overview
Work History
Education
Skills
Timeline
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Elena Ryder

Elena Ryder

Ruby

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as a Shift Supervisor at Starbucks. Proven track record in enhancing customer satisfaction and team productivity through effective communication and organization. Adaptable and detail-oriented, committed to fostering a collaborative environment while managing multiple priorities efficiently.

Hands-on experience in Maintaining, Organizing, Planning, Executing and Enriching various environments with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

18
18
years of professional experience

Work History

Mom

Ryder House
04.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Shift Supervisor

Starbucks
10.2011 - 04.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Supervised ongoing daily production phases.
  • Troubleshot equipment to reduce service calls and downtime.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Classroom Assistant

Tarrant County College South Campus
08.2007 - 06.2010
  • Aided students individually or in small groups, reinforcing material taught by the teacher.
  • Established positive relationships with students, fostering a supportive and inclusive classroom community.
  • Assisted teachers in managing class behavior, resulting in a more focused learning environment.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Organized and maintained instructional materials, contributing to a well-structured learning space.
  • Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
  • Cleaned and organized art supplies and related materials.

Education

Bachelor of Science - Studio Art

Marist College
Poughkeepsie, NY
12-2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organization and time management
  • Decision-making

Timeline

Mom

Ryder House
04.2014 - Current

Shift Supervisor

Starbucks
10.2011 - 04.2020

Classroom Assistant

Tarrant County College South Campus
08.2007 - 06.2010

Bachelor of Science - Studio Art

Marist College

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