Elena Sawyer Ives
Winnabow,NC
Summary
Dedicated, hard-working, and reliable individual with experience in a professional work environment. Dependable, quick-learning, and detail-oriented team player with effective communication and organization skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Veterinary Assistant
Pineview Veterinary Hospital
03.2023 - Current
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Improved client relations through effective communication and education on pet health needs.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Personal Assistant to the Owner
Designs By Amber Lanier
02.2022 - 02.2023
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Kept detailed track of household and maintenance inventory and schedules.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
Personal Assistant
The Barn At Rock Creek
01.2021 - 01.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Hostess Manager
San Felipe
02.2017 - 09.2020
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
Working Student
Honalee Stables
01.2012 - 01.2017
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the working student program.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the working student program.
Education
Associate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZHigh School Diploma -
South Brunswick High School
Southport, NC06.2020
Skills
- Client Communication
- Medical record-keeping
- Client Education
- Multitasking and Organization
- Maintaining Schedules
- Expense Tracking
- Office Management
- Discretion and Confidentiality
Timeline
Veterinary Assistant
Pineview Veterinary Hospital
03.2023 - Current
Personal Assistant to the Owner
Designs By Amber Lanier
02.2022 - 02.2023
Personal Assistant
The Barn At Rock Creek
01.2021 - 01.2022
Hostess Manager
San Felipe
02.2017 - 09.2020
Working Student
Honalee Stables
01.2012 - 01.2017
Associate of Science - Veterinary Technology
Penn Foster College
High School Diploma -
South Brunswick High School
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