ELENA SHALYA

Roanoke,TX

Summary

Experienced property manager with a proven track record managing LIHTC, Section 8, and multifamily housing. Skilled in compliance, tenant relations, team leadership, and financial reporting. Managed multiple communities, maintained 95%+ occupancy, and trained assistant managers into independent leaders.

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

years of professional experience

Certification

Work History

Multi-Community Property Manager

Income Property Management

09.2010 - 09.2022

• Managed 3 residential communities totaling over 150 units, specializing in LIHTC and Section 8 housing
• Maintained 95%+ occupancy while ensuring full compliance with federal, state, and local housing regulations
• Reduced tenant turnover by 35% over two years through improved resident engagement and timely maintenance resolution
• Developed and administered annual budgets; processed vendor invoices and tracked monthly financials
• Trained assistant managers into fully independent site leaders
• Conducted routine inspections, lease enforcement, and tenant relations activities
Followed up on delinquent tenants and coordinated collection procedures.

Project Manager

Solio LLC

10.2022 - 12.2024

• Oversaw solar installation projects from permitting through final inspections across multiple municipalities
• Acted as primary liaison between clients, contractors, engineers, and city officials
• Reduced project delays by 15% through improved scheduling, vendor communication, and task tracking
• Managed CRM databases and provided project updates to stakeholders
• Strengthened project coordination, compliance documentation, and vendor management skills transferrable to property management operations

Education

Coursework - General Studies

Portland Community College

Portland, OR

01.2005

Skills

LIHTC & Section 8 Compliance
Tenant Relations & Conflict Resolution
Budgeting & Financial Oversight
Marketing & Lease-Up Strategies
Staff Supervision & Training
RealPage
OneSite

Microsoft Office
Vendor & Maintenance Coordination
Regulatory File Compliance
Staff training and motivation
Inventory control
Price quote preparation

Accomplishments

• Maintained 95%+ occupancy across multiple communities for 10+ years

• Reduced tenant turnover by 35% in 2 years through proactive engagement and maintenance coordination

• Trained and promoted 3 assistant managers to independent site leads

• Consistently passed LIHTC and Section 8 audits with no findings

• Oversaw and optimized vendor contracts, saving an average of $8,000 annually

• Developed and tracked property budgets exceeding $1.2M

• Resolved over 100+ tenant conflicts with successful retention

Certification

LIHTC & Section 8 Compliance, Ongoing
State & Federal Fair Housing Laws, Annual
8-Hour Pool Operations Certification
Fire & Safety Procedures Training

Languages

Russian

Native or Bilingual

Timeline