Elena Shapochnik
Jacksonville,FL
Summary
Dynamic accounting and HR professional with extensive experience in the manufacturing industry. Proven ability to enhance operational efficiency through effective communication and project support. Proficient in multiple CRM and ERP systems, consistently delivering accurate financial and employee documentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounting & HR Assistant
Southeastern Enclosures
Jacksonville, FL
09.2025 - Current
- Reconciles bank statements and credit card transactions
- Prepares and maintains financial reports and spreadsheets
- Supports month- and year-end closing processes
- Maintains accurate financial records and documentation
- Supports in compiling financial reports and variance analysis
- Reconciles general ledger accounts and investigates discrepancies
- Prepares ad hoc financial reports and assists in data analysis for decision-making
- Assists in preparing documentation and schedules for internal and external audits
- Assists with payroll processing and expense reimbursements
- Maintains employee records and ensures compliance with HR policies
- Assists with recruitment activities, including posting job ads and scheduling interviews
- Supports on-boarding and off-boarding processes
- Tracks employee attendance and leave balances
- Helps coordinate employee benefits and open enrollment
- Assists in organizing employee engagement activities and training sessions
- Ensures compliance with labor laws and company policies
Manufacturing Services Administrator I
United States Gypsum Company
Jacksonville, FL
04.2024 - 09.2024
- Provided administrative support to the plant, including both financial and non-financial activities
- Managed accounts payable, including entering and processing invoices in Oracle
- Monitored Jax Accounting and Genpact email boxes daily
- Updated corresponding spreadsheets as needed with any new invoices received
- Communicated with vendors, employees, and other plant departments as needed to resolve Genpact exception issues
- Researched and advised on any vendor concerns – missing payments, incorrect invoices, etc.
- Tracked freight receipts
- Verified and processed daily raw material receipts and updated corporate AP spreadsheet
- Updated freight spreadsheet as needed for AP exceptions to freight invoices
- Verified, tracked, and researched CSX shipments for raw material rail car deliveries
- Maintained physical and digital filing system for receiving and shipping paperwork, raw material receipt documents, and bills of lading
Service Coordinator
Control Southern, Inc.
Jacksonville, FL
10.2022 - 09.2023
- Managed pre-outage parts procurement, project execution, and post-outage financial completion in collaboration with account managers, customers, and valve service team leaders
- Coordinated both emergency and day-to-day scheduled service sales in Salesforce directly with customers, operations managers, application engineers, and valve service team leaders
- Provided ongoing communication with all parties via phone and e-mail to address manpower needs, scheduling availability, and order status, to ensure timely project completion
- Responsible for the creation and resolution of assigned service accounts
- Filed and organized all assigned customers' service-associated documentation on the public servers and internal business systems as required (SFDC, CPQ, IFS, AXIOM, SPOL, RMAs)
- Accessed customer portals (Ariba, Coupa, etc.) to upload bids, download, and accept purchase orders upon receipt
Office Administrator
Thompson Awning and Shutter Company
Jacksonville, FL
01.2016 - 01.2021
- Performed all duties related to employee payroll using ADP and QuickBooks Pro, ensuring that any discrepancies were addressed and deductions were processed correctly
- Utilized QuickBooks Pro to enter and pay vendor bills
- Created and processed client invoices using QuickBooks Pro
- Procured and analyzed company financial reports using QuickBooks Pro
- Obtained building and sign permits for various counties in northeast Florida
- Acquired certificates of insurance and tax information for vendor setup
- Greeted customers courteously and professionally both over the phone and in person
- Scheduled appointments for clients and salespeople
- Created, reviewed, and presented both residential and commercial proposals accurately and in a timely fashion
- Communicated any company changes, events, and benefits enrollment to all staff
- Performed various clerical duties such as filing, faxing, scanning documents, and ordering supplies
- Maintained an organized filing system for customers and vendors for easy access to past and current accounts
- Performed monthly bank reconciliations
- Received and processed check runs for customer payments
Education
Associate of Arts - Accounting Technology
Florida State College At Jacksonville
Jacksonville, FL12.2025
Associate of Science - Economics, Psychology, Humanities
Florida State College At Jacksonville
Jacksonville, FL06.2017
Skills
- Oracle
- SalesForce
- SysPro
- QuickBooks Pro
- Accounts payable and receivable
- Excellent communication skills
- Project supervision and support
- Customer service and conflict resolution
- Financial reporting
- Microsoft Excel
- Payroll processing
References
- Feifei Quigley, Controller (Southeastern Enclosures), (904) 575-9202
- Dawn Tanier, Accounting Manager (Southeastern Enclosures), (904) 575-9205
- Kristi Hudgens, Materials Planner (Control Southern, Inc.), (804) 461-0119
- Brandy VanWinkle, Service Coordinator (Control Southern, Inc.), (386) 898-2101
- Olga Tsukanova, Office Manager (Thompson Awning Company), (904) 993-1159
Certification
- Accounting Technology Management
- Accounting Technology Operations
- Accounting Technology Specialist
- Business Operations
- Business Specialist
Timeline
Accounting & HR Assistant
Southeastern Enclosures
09.2025 - Current
Manufacturing Services Administrator I
United States Gypsum Company
04.2024 - 09.2024
Service Coordinator
Control Southern, Inc.
10.2022 - 09.2023
Office Administrator
Thompson Awning and Shutter Company
01.2016 - 01.2021
Associate of Arts - Accounting Technology
Florida State College At Jacksonville
Associate of Science - Economics, Psychology, Humanities
Florida State College At Jacksonville
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