Elena Sinohui
Vista,USA
Summary
Results-oriented professional with a strong background in project coordination and process improvement. Skilled in driving initiatives to streamline operations and enhance productivity. Known for fostering teamwork and adapting to evolving project needs while maintaining focus on achieving objectives. Fluent in Spanish and English. Aims to create an engaging and reliable experience for colleagues. Determined to join a company that supports career advancement. Committed to providing aid, support, and collaboration to the best of abilities.
Overview
12
12
years of professional experience
Work History
Scheduling Project Coordinator
Advanced Home Health & Hospice
06.2023 - Current
- Company Overview: an Excelin Company
- An Excelin Company
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- schedule clinicians for 300 patients
Staffing Manager
TheKey
11.2022 - 02.2023
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
Staffing Manager
Care Choice Home Care
02.2022 - 09.2022
- General office operations, answering phone calls, email, filing, and on-call/ after hours
- Participates as a team member to ensure appropriate resources to all internal and external customers and displays an ongoing commitment to quality and customer satisfaction
- Monitor over time
- Coordinates the schedules for over 150 caregiver
- Ensures clients are matched with the appropriate caregiver
- Respond to situations where scheduling conflicts, emergencies and/or call-offs arise, vacation
- Interview new caregivers
- Review caregiver personal paperwork plus Gardian
- Review schedules and staffing policy in orientation
- Issue disciplinary actions
- Maintain a professional and positive rapport with 3rd party companies, keeping track of rates appropriately
- Receive inquiry call and transfer to the proper staff member
Hiring and Office Manager
Sd compassionate caregivers
10.2021 - 02.2022
- Recruit and hire new employees to maintain a pool of eligible HCA's
- Maintain SDCC filing system in accordance with the State and local laws and agency policies, specifically:
- Ensure that HCA personnel information on is up to date: phone numbers, addresses, email addresses, certifications
- Make sure any updates are reflecting data in the paper file, and electronically in Clear Care, Guardian
- Ensure HCA training is completed before expiration date, verify hours and type of training, create training log once completed, issue certification for each training and send certifications of completion back to HCA
- Keep employee medical health records up to date with past and current TB
- Prepare the folders for new client’s assessments and drop off care notes at the client’s house as needed
- Keep Business Licensees of cities, where services are provided, up to date
- Implement relevant internal policies and procedures
- Forwarding billing, case notes and/or other required documents by a specific payer to process the payment for services for long term insurance payers
- Print and send invoices by mail to the clients
- Attend staff meetings, webinars and CDSS informational calls
- Order office supplies and distribute supplies to the caregivers and clients and send birthday, sympathy and holiday cards for clients and employees
- Order flowers if needed
- Process and assist with Workers Comp claims
- Keeping Guardian Roster up to date
- Process Disability and EDD claims
- Keeping up with ClearCare software updates and procedures, assist with implementation process
- Pay for 2nd caregivers’ registration and share our views on union subject
Schedule Coordinator Manager
Sd compassionate caregivers
06.2018 - 10.2021
- Coordinates the schedules of over 50 caregivers
- Ensures over 20 clients are matched with the appropriate care
- Provides nurturing leadership and conflict resolution to caregivers
- Enters correct and detailed data for payroll in a timely fashion
- Call every new hired caregiver to finalize training including on clocking in and out procedures and discusses shifts availability
- Verify clients and caregivers’ rates and input correctly into CleareCare
- Prior to each payroll, check recorded sick leave and make sure all hours worked are accurate for the payroll/billing
- Check regularly hours and shifts worked by caregivers, correct time overlaps make sure that caregivers are clocked in/out and care notes are correctly completed
- Create task for payroll as soon as a caregiver requests time off due to illness
- Effectively use the agencies software to support the utilization and matching of caregivers
- Respond to situations where scheduling conflicts, emergencies and/or call-offs arise, vacation
- When staffing a new client, present a list of available caregivers (several options if possible) to Director of Client Relations
- Make a professional recommendation on who the best caregiver would be and then discuss different caregiver options with Director of Client Relations
- Recruit new caregivers set up interviews and review each document that is signed properly
Mess Hall Attending
Avery
02.2013 - 08.2021
- Restocked and kept track of low inventory
- Maintained cleanliness of mess hall by staying active and engaged in the day to day activities (eg
- Mopping, wiping down tables, cleaning of tables)
Caregiver
ActiveCare Home Care
03.2017 - 06.2018
- Maintained records of client progress and services performed, reporting changes and client condition to health care workers
- Performed health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physical therapists
- Provided empathy and support to client’s and families
GMP Cleaner
SBM Management
01.2017 - 02.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Clean and maintain buildings/facilities
- Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures
- Notify Manager concerning the need for minor or major repairs or additions to building operating systems
- Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc
- Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
- Clean and dust furniture, fixtures, floors, ceilings, walls, machines, and equipment
- Move cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks
- Clean interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees
- Wash and replace blinds
- Gather and empty trash
- Sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks
- Wipe and clean tabletops, chairs, and equipment in food areas
- Service, clean, and supply restrooms
Education
Diploma -
Fallbrook High School
01.2011
Skills
- Bilingual in Spanish and English
- Payroll Experience
- Leadership Qualities
- Caregiving
- Proficient in Word
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Outlook
- Google drive
- Google sheets
- Clear Care
- Human Resources Management
- Recruiting
- Office Management
- Employee Orientation
- Home Care
- Management
- Administrative Experience
- Sales
- Interviewing
- Medical receptionist
- EMR systems
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Team Coordination
- Flexible and Adaptable
- Decision-Making
- Team Leadership
Timeline
Scheduling Project Coordinator
Advanced Home Health & Hospice
06.2023 - Current
Staffing Manager
TheKey
11.2022 - 02.2023
Staffing Manager
Care Choice Home Care
02.2022 - 09.2022
Hiring and Office Manager
Sd compassionate caregivers
10.2021 - 02.2022
Schedule Coordinator Manager
Sd compassionate caregivers
06.2018 - 10.2021
Caregiver
ActiveCare Home Care
03.2017 - 06.2018
GMP Cleaner
SBM Management
01.2017 - 02.2018
Mess Hall Attending
Avery
02.2013 - 08.2021
Diploma -
Fallbrook High School
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