Elena Sinulingga
Tarzana,CA
Summary
Hospitality professional with 10+ years in high-volume and elevated Japanese dining. Strengths include guest experience, multi-course pacing, POS operations, cash handling, reservations, and FOH flow management. Fluent in Indonesian, English, and Spanish with polished communication and consistent team coordination.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Server
Seabutter Sushi
Westlake Village
01.2025 - Current
- Delivered high-quality service with expertise in Japanese cuisine, enhancing guest dining experience.
- Ensured accurate order processing and timely pacing, contributing to overall guest satisfaction.
- Handled to-go orders via phone and third-party apps, ensuring timely and accurate service.
- Managed register operations and organized reservations and seating charts, optimizing guest flow.
Store Associate Supervisor
Amazon Stores
Encino
01.2025 - 01.2026
- Assisted customers and managed checkout operations to enhance shopping experience
- Executed inventory rotation and fulfilled orders to ensure product availability
- Organized and maintained safe work areas to promote operational efficiency
Server
Sakana Sushi Bar & Lounge
La Caada
01.2023 - 01.2025
- Delivered full-service dining experiences to guests, showcasing extensive menu knowledge
- Supported front-of-house operations, managing reservations and waitlist effectively
- Processed cash register transactions accurately, ensuring timely inventory restocking
Server
Muzen Sushi
Westlake Village
01.2023 - 01.2024
- Delivered fast-paced service, enhancing overall customer experience
- Maintained cleanliness and organization of dining room to support customer satisfaction
- Executed register procedures, ensuring smooth and efficient transactions
Head Server / Assistant Manager
Hikari Sushi
Chatsworth
01.2019 - 01.2021
- Executed hiring, training, and scheduling of staff to maintain optimal workforce levels
- Oversaw front of house operations during shifts to ensure smooth service delivery
- Supported weekly inventory management tasks to maintain stock accuracy and availability
- Cash handling and sales reporting
Server
Kiwami by Katsu-Ya
Studio City
01.2014 - 01.2018
- Delivered outstanding customer service to drive successful upselling
- Prepared food items while ensuring hygiene standards and assisting team
- Greeted sushi guests and delivered attentive table service at Seabutter Sushi.
- Explained menu items, specials, and sashimi selections to dining guests.
- Recorded orders through POS system and coordinated timing with kitchen staff.
Server
Cho Cho San
Tarzana
01.2008 - 01.2013
- Delivered full-service dining experience, upselling menu items to elevate customer satisfaction
- Maintained cleanliness and safety standards in dining area to ensure guest comfort and compliance
- Managed opening and closing sales and payment reports to support accurate financial tracking
Education
Tax Preparation -
Santa Monica College
Certificate - Medical Billing & Coding
WVOC
High School Diploma (Honors) -
Cleveland HS
Skills
- Japanese cuisine knowledge
- Casual dining service
- To-go order management
- Aloha POS
- OpenTable
- Resy
- Digital payment systems
- Cash handling
- Closing operations
- Inventory
- Communication
Certification
Food Handler Certification
Languages
Indonesian, Spanish, English
Timeline
Server
Seabutter Sushi
01.2025 - Current
Store Associate Supervisor
Amazon Stores
01.2025 - 01.2026
Server
Sakana Sushi Bar & Lounge
01.2023 - 01.2025
Server
Muzen Sushi
01.2023 - 01.2024
Head Server / Assistant Manager
Hikari Sushi
01.2019 - 01.2021
Server
Kiwami by Katsu-Ya
01.2014 - 01.2018
Server
Cho Cho San
01.2008 - 01.2013
Tax Preparation -
Santa Monica College
Certificate - Medical Billing & Coding
WVOC
High School Diploma (Honors) -
Cleveland HS